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Operational SaaS Supplier Manager (m/f/d)

Lagerhaltung/Logistik, Englisch, Deutsch
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Our Digital Attacker within E.ON's IT-Function in Essen or Hanover is looking for an

Operational SaaS Supplier Manager (m/f/d)

What you'll do

* You are accountable for the management of the central service providers in the Digital Attacker
* Your are accountable for resourcing of the central IT service provider to ensure a timely delivery of agreed services within given budget
* You are responsible to steer the service providers in day-to-day business and attend regular service management meetings, keeping track of KPIs and SLA compliance
* You act as an escalation point to the central service providers to resolve any impediments hindering a cost efficient and high quality service delivery
* You provide input for the central vendor management function to ensure optimal license costs and contracts are achieved with the central service providers
* You are working closely with the application managers to steer requirements for E2E SLA alignment, setup and tracking
* You are aligning service requirements of regional and central teams with the capabilities and resources of the central service providers
* You will define and refine SLAs and KPIs based on requirements from central and regional teams taking into account different SLAs for platform and applications

What you'll need to succeed

* Several years of work experience in a service management role in an agile organization
* Several years of experience in vendor management and vendor selection
* Several years of experience in definition, tracking and tracking KPIs and SLAs with multiple vendors
* Experience in monitoring and reporting vendor performance (also to senior management)
* Experience in working with distributed teams (near- and off-shore)
* Strong communication and presentation skills (also to senior management)
* Ambition to follow and evaluate new trends and acquire new skills including willingness to collaborate actively across cultural and organizational boundaries
* Fluent English language skills, German language skills are preferred
* Willingness to accept frequent business trips

What we offer you

* Company pension scheme and company insurance worldwide
* Exclusive employee discounts and subsidized canteen
* Family Service (help with finding kinder garden, elder care, holiday entertainment)
* 38 h working week and 30 leave days
* Home Office Option in consultation with the team
* Parental leave for mothers and fathers is perfectly normal
* Flex time account and 100% paid travel time including business travel (>50km) in first class by train
* Additional benefits for people with a disability
* Very good working atmosphere (informal "du", colloquial atmosphere, very international teams)

E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility.

At a glance

Reference no.: 1xxxx9 Preferred start: Closing date: Salary:

Get in touch

Sarah Al-Gaddooa (Tel.: +4x xxx xxxx xxx5)

About us

E.ON Digital Technology (EDT) manages and implements with around 1,700 employees the E.ON Group's group-wide digital transformation of E.ON SE, an internationally active private energy company that focuses on energy networks, customer solutions and renewable energies. EDT provides the technological platforms to support the international business activities of the entire E.ON Group. EDT is headquartered in Hanover, Germany.

*

*

*

wxx.xxx.xxm

Why E.ON

Inside E.ON

Digital & IT

More Opportunities

Quelle: Website des Unternehmens
Datum: 22 Jan 2020
Dauer: 0 Monate
Sprachkenntnisse: Englisch, Deutsch
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