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Operations Manager (m/f/d)

Lagerhaltung/Logistik, Englisch, Deutsch
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Beschreibung:

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Our Digital Attacker within E.ON's IT-Function in Essen or Hanover is looking for an

Operations Manager (m/f/d)

What you'll do

* You are accountable for the successful performance of service operations in the central platform team
* Your are the central point of contact for all platform operations related topics and decisions
* You manage the central E.ON operations team and the offshore service providers for all platform applications and solutions
* You work with the vendor management team to ensure resource and service requirements from the business and regional teams are communicated and addressed
* Your work with the Process Manager to ensure processes are suitable to provide the required services and service levels
* You ensure that new developments on the platform are included in existing processes, the service catalogue and handed over to the operations team
* You are accountable for the customer satisfaction with the platform service management team by ensuring timely delivery and quick issue resolution
* You are accountable to provide services within the agreed SLAs and reach set service KPIs for the central platform and solutions
* You are responsible to review new hires from different service providers and ensure a good team spirit

What you'll need to succeed

* Several years of work experience in a service management role in an agile organization
* Several years of work experience inmanaging and steering on- and off-shore operations or development teams
* Proven track record in managing state of the art services & platforms (SaaS/Cloud) in scaled agile environments
* Strong experience in working with distributed teams (near- and off-shore)
* Profound knowledge in at least one of the major applications (Salesforce, Mulesoft, Dell Boomi)
* Strong communication and presentation skills (also to exec. management)
* Strong ability to work under pressure from business stakeholders and tight timelines
* Ambition to follow and evaluate new trends and acquire new skills including willingness to collaborate actively across cultural and organizational boundaries
* Fluent English language skills, German language skills are preferred
* Willingness to accept frequent business trips

What we offer you

* Company pension scheme and company insurance worldwide
* Exclusive employee discounts and subsidized canteen
* Family Service (help with finding kinder garden, elder care, holiday entertainment)
* 38 h working week and 30 leave days
* Home Office Option in consultation with the team
* Parental leave for mothers and fathers is perfectly normal
* Flex time account and 100% paid travel time including business travel (>50km) in first class by train
* Additional benefits for people with a disability
* Very good working atmosphere (informal "du", colloquial atmosphere, very international teams)

E.ON is committed to equal opportunities and actively promotes diversity, equality and flexibility.

At a glance

Reference no.: 1xxxx1 Preferred start: Closing date: Salary:

Get in touch

Sarah Al-Gaddooa (Recruiter, Tel.: +4x xxx xxxxxxx5)

About us

E.ON Digital Technology (EDT) manages and implements with around 1,700 employees the E.ON Group's group-wide digital transformation of E.ON SE, an internationally active private energy company that focuses on energy networks, customer solutions and renewable energies. EDT provides the technological platforms to support the international business activities of the entire E.ON Group. EDT is headquartered in Hanover, Germany.

*

*

*

wxx.xxx.xxm

Why E.ON

Inside E.ON

Digital & IT

More Opportunities

Quelle: Website des Unternehmens
Datum: 22 Jan 2020
Dauer: 0 Monate
Sprachkenntnisse: Englisch, Deutsch
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