D365 CRM Functional Consultant

Beschreibung:

Looking for a role where your ideas matter and your skills can grow? This is your chance to make a real impact while developing your expertise in a supportive and collaborative environment.

In this role, you'll work independently while also being part of a team that values open discussion, knowledge sharing, and problem-solving together. You'll gradually grow into a subject matter expert, contributing to meaningful solutions that help the business work better every day.

You'll be working with Microsoft Dynamics 365 Customer Relationship Management, using modern tools and innovative approaches to turn business needs into practical, well-designed solutions. If you enjoy combining analytical thinking with collaboration and continuous learning, you'll feel right at home here.

What you'll be doing
* Designing and improving business processes to make everyday work smoother and more efficient
* Translating business needs into clear requirements, use cases, and solution designs
* Working closely with stakeholders and acting as a bridge between business and technical teams
* Understanding user needs through task and user analysis to ensure solutions truly fit
* Collaborating with colleagues to gather, validate, and refine requirements from start to finish

WHAT YOU BRING
* Strong experience with Microsoft Dynamics 365 CE
* Solid understanding of CRM concepts and best practices
* At least 1 year of relevant experience in a similar role or skill set
* Finnish is an advantage
* A Bachelor's degree in a relevant field

NICE TO HAVE (BUT NOT A MUST)
* Experience with Customer Strategy in CRM environments
* Familiarity with Microsoft Copilot for Power BI
* Hands-on experience with Microsoft Power Apps
* Knowledge of Microsoft Power Platform infrastructure
* Background or interest in Business Analysis

We believe great people grow through learning, collaboration, and being trusted with meaningful work. If this role sounds like a good match-even if you don't meet every requirement-we'd still love to hear from you.

About AccentureAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities