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Product Owner - Digital Shelf & eCommerce Analytics

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Von zuhause aus arbeiten  Von zuhause aus arbeiten
Verkauf, Englisch
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Beschreibung:

(COMPANY NAME)'s Digital Shelf and eCommerce analytics product line is part of the Content Experience Hub platform which consists of an integrated suite of content creation, PIM, DAM, content syndication, and content optimization solutions.

The analytics products are intended to derive insights and suggest optimization actions for all aspects of the digital shelf, including areas such as: SEO and search/results placement, digital advertising, content health and optimization, inventory/stock reporting, pricing intelligence, MAP & brand protection, ratings/reviews, user-generated content, competitive insights, assortment analytics, shopper traffic/engagement, shopper behaviors, and impacts on cart conversion rates & sales.

The Product Owner will manage all aspects of the Digital Shelf and eCommerce Analytics solution, with a focus on growing the revenue of the business, ensuring product health, improving client satisfaction and renewal rates, and executing on the delivery of a roadmap for innovations and new capabilities. This role will need to collaborate cross-functionally across all (COMPANY NAME) departments and with executive leadership.

Responsibilities

* Client/User Research & Needs - Engage directly with clients, help to facilitate Client Advisory Council sessions, and collaborate with sales & marketing teams, to understand client needs and objectives in order to enhance or develop new features within the solution

* Market Research - Understand the market conditions and competitive landscape to ensure proper positioning of (COMPANY NAME)'s solutions

* Roadmap Planning & Management - Collaborate with other Product Owners and Executive Leadership to develop Long-Term (3 yr), Mid-Term (1-3 yr), and Immediate-Term (next 4 quarters) roadmaps that prioritize and plan new innovations, product enhancements, and other needed projects (e.g. M&A integrations)

* Design & Development - Lead Business Analysts, and collaborate with UI/UX Designers and other Product Owners to create detailed business requirements, functional design specifications, and other needed documentation for the engineering/development teams

* SDLC (Software Development Lifecycle) - Collaborate with a Program Manager to lead the agile life-cycle for the Digital Shelf and eCommerce Analytics product line by managing required priorities, grooming new requirements with engineering, estimating work efforts, assigning development work & planning sprints, ensuring the execution of the testing and delivery/launch of new features, and conducting retroactive assessments of sprints and projects to drive continuous improvement

* Product Health & Bug/Fix - Responsible for ensuring client satisfaction and achieving high renewal rates, including assessment and prioritization of reported bugs and client requested enhancements

* Product Launches - Collaborate on product launches by providing the needed expertise and thought leadership for the new features in order to enable Product Marketing, Pricing, Commercial team training, client education/training, solutions packaging, Beta client programs, and other aspects of launching new products/features into the market

* Commercial Support & Thought Leadership - Participate as the SME for the product line by supporting the Solutions Engineers and Commercial Sales Teams as needed in pre-sales efforts and key client business review meetings, and by collaborating with marketing for blogs, webinars, and client events

Skills & Experience

* 4+ Years of relevant Business Analyst and/or Product Management experience

* Previous experience in eCommerce Analytics solutions related to areas such as digital shelf, content health, SEO, pricing intelligence, shopper behaviors, digital advertising, MAP, brand protection, product assortment, or sales metrics

* Excellent communication skills

* Comfort with direct client engagement

* Prior experience in managing challenging priorities and delivering on rapid timelines

* Prior experience developing/documenting user stories, business requirements, and product specifications

* Experience with Agile frameworks and leading Agile teams

* Proficiency with Jira, Confluence, Excel, and PowerPoint

* Candidates with CSM or CSPO certification are preferred, but is not required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Quelle: Website des Unternehmens
Datum: 16 Okt 2021
Sprachkenntnisse: Englisch
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