Requisition ID: 2xxxx1
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Limited Part Time
(COMPANY NAME) started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
(COMPANY NAME) values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.
EXPECTATIONS AND TASKS
We are now seeking for recent graduates to join our Global Support Center located in Madrid. You will be responsible for helping (COMPANY NAME) Product Support team, acting as a safety-net to ensure successful processing adherence for the customer's incident queue. In addition, we will offer you continuous training to ensure a smooth start and a career development in the Support Engineer role, providing functional and technical support to (COMPANY NAME) customers and learning about different (COMPANY NAME) products. You will be part of a fun and supportive team, always at hand to help with your development.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
* Bachelor/ Master degree student in Computer Engineering (or other Technology or Scientific area with understanding of programming languages)
* Speaking fluent English
* Customer service oriented person
* Analytic thinking, problem solving and communication skills
* Working experience is not required
WHAT YOU GET FROM US
Success is what you make it. At (COMPANY NAME), we help you make it your own. A career at (COMPANY NAME) can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.
(COMPANY NAME)'S DIVERSITY COMMITMENT
To harness the power of innovation, (COMPANY NAME) invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
(COMPANY NAME) is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Cxxxxxx.firstname.lastname@example.org or Cxxxxxx.email@example.com, APJ: Cxxxxxx.firstname.lastname@example.org, EMEA: Cxxxxxx@xxx.xxm).
Successful candidates might be required to undergo a background verification with an external vendor.
Job Segment: Intern, Engineer, ERP, (COMPANY NAME), Technical Support, Entry Level, Engineering, Technology