Auf Englisch verfasste Kundenservice Jobangebote und Praktika für diejenigen, die Italienisch sprechen
“* Identify and route inquiries that require expertise from another team (eg. ...
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“* Fluent in English and Italian
* Experience supporting customers via phone, e-mail, chat, and/or in person
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“* Positive attitude, enthusiastic and team oriented
* Good knowledge of MS Office and Outlook is also require...
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“* We embrace opportunities to move the needle and make an impact beyond our scope.
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“- Bar Management: Overseeing the bar area, including inventory management, ordering supplies, maintaining stoc...
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“* Help to process and manage the automatic replenishment system
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“* Utilize spreadsheets and dashboards for collecting customer information.
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“Requirements
* Must have a passion for food and beverage and guest satisfaction.
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“* Help the deliveries and the logistic department as well as the administrative area for payment check
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“* Fluency in Italian and English, both written and spoken
* Excellent communication skills
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“* A culture that pioneers a spirit of innovation where our industry experts drive visible results
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“* Enjoy being part of a Team.
* passion for delivering the highest levels of customer service.
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“Your Skills and Expertise
* Bachelor's degree or higher from an accredited insti...
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“* Proactively informing customers of order/shipment discrepancies and providing the intended resolution plan.
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“* Ensure compliance with company policies and procedures
Who Are We Looking For
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“* Fluent in English; knowledge of any other language is greatly appreciated;
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“Full training provided.
Please note this is a fully office based role, no remote worlk is possible.
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“* Previous experience in cocktail preparation.
* Friendly, outgoing and positive.
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“* Know the steps of service as outlined in the service manual.
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“Who you are
* Excellent customer and service attitude and high flexibility to adapt to several types of Custo...
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“* The role handles service through multiple channels such as Phone, Email and Chat.
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“* Interpreting a variety of daily reports as needed by the business
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“We are looking for a passionate candidate who has good interpersonal and organizational skills and believes to...
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“Job Duties
High volume outbound calls to small and medium sized businesses selling the services of this leadin...
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“He/she processes and follows up orders, prepares correspondences and provides requested documentation and assi...
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“For our Global Sales Department based in Bironico (Switzerland), we are looking for a:
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“* Sales experience preferably in fashion & luxury contexts
* Excellent communication and empathic skills
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“* A natural passion for hospitality industry and willingness to go the extra mile for our guests;
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“* Provide support to Sales people for any question relating to pertinent competencies.
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“EDUCATION & COMPETENCIES *
* Upper secondary diploma
* Strong practical experience in Customer Service
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“Benefits
* 25 days annual leave, increasing with years of service
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“* Health care benefits and numerous other discounts
* Fully remunerated training by certified instructors
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“Experience in translation or education is a plus.
* Proficiency: In CRM/Customer Care Tools.
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“* Support the marketing department in various projects
Profile
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“* Sales experience preferably in fashion & luxury contexts
* Excellent communication and empathic skills
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“* To ensure each shipment generates the maximum contribution by keeping a constant focus on meeting the requir...
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“* Contribute to special projects and assignments as needed.
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“* Communication Skills: Natural communicator with the ability to empathize with customers, finding the right s...
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“* Italiano madrelingua o equivalente
* Ottima conoscenza (scritto e parlato) di Francese, Tedesco o Portoghes...
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“* Sustaining business growth and profitability by maximizing value for the customer and the organization.
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“* Erfahrung in Übersetzung oder Bildung ist von Vorteil.
* Fachkenntnisse: In CRM-/Kundendienstwerkzeugen.
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“About You
As the E-Commerce Key Account Manager, you will be responsible to manage our business in Amazon to e...
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“* Multilingual Mastery: Fluency in German is essential. Proficiency in additional languages such as Italian, S...
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“Experience in translation or education is a plus.
* Proficiency: In CRM/Customer Care Tools.
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“* Sales experience preferably in fashion & luxury contexts
* Excellent communication and empathic skills
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“* Provide general information about the school over the phone and via email
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“* Alignment with academic department for student status.
* Execute online student orientation activities.
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“* Achieve top-quality Customer Satisfaction/Quality scores.
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“* Commercial results orientation
* Good team player
* Multitasking, flexible
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“* Possibility to use English in everyday activities
* Building your career in an international company that b...
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