Customer Service Jobs and Internships in Human Resources / Recruitment in the European Union
“Assist customers through inbound calls enthusiastically and professionally.
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“* Motivation and commitment to give excellent customer service
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“* A desire for an overseas job opportunity.
* Motivation and dedication to your role.
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“Skills, qualifications and interests you need to succeed in this role:
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“* Providing the best possible answers and solutions to questions and concerns from customers in the way you ar...
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“Skills, qualifications and interests you need to succeed in this role:
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“* A native-level proficiency in Dutch and a minimum B2 level of English.
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“* You have excellent communication skills
* You have an intercultural mind and willing to work with many oth...
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“* Escalation Procedures: Making timely escalations for issues needing higher management attention
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“* A valid Portuguese work permit/a nationality that allows you to work in an EU-country
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“* Strong proficiency in financial transactions and payment processing
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“* Pursuing parallel projects aligned with your skills and interests whenever feasible
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“* Collaborating with the account management team to gather relevant information
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“* Having a drive for excellence and professionalism.
* Being a real team player and committed to your work. ...
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“Skills, qualifications and interests you need to succeed in this role:
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“Your role will be to provide world-class customer service (or technical support, according to your affinities)...
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“* Any previous experience in customer service or content moderation would be desirable, although not required ...
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“* EU citizenship or valid residency card
* You have fluent levels in French and English
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“* Being part of a team that makes the world's information more accessible and useful
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“* Strong verbal and written communication skills utilizing active listening
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“Besides this, you will provide advise in relation to retruns and refunds.
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“- Ascertain that cases are settled in accordance with the company policies
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“Job Overview
- Answer calls from customers with questions and give end users the answers they need.
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“- Ascertain that cases are settled in accordance with the company policies
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“- Document case resolutions in the contact centre application based on phone, email, chat, and other customer ...
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“- Ascertain that cases are settled in accordance with the company policies
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“Participate in continuous training programs established by the company for optimal development in the role whi...
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“* European passport, European identity, or work permit for Portugal
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“* Timely Issue Resolution: Resolve issues efficiently, ensuring customer satisfaction.
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“* Sensitive Content Handling: Classifying and removing content as per client's criteria
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“- Document case resolutions in the contact centre application based on phone, email, chat, and other customer ...
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“* Excellence in Interaction: Strive for excellence in every customer interaction, promoting increased product ...
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“You will have the opportunity to work in a dynamic and supportive environment with a flexible working policy. ...
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“* Manage accounts and maintain necessary records.
* Report daily on current retailers based on call schedule,...
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“* Several training and career development opportunities
* Team events
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“Profile:
* Fluent, verbal and written in German;
* Excellent communication skills;
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“* Meet and exceed monthly and quarterly sales targets.
* Responding to German-speaking customers' inquiries. ...
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“They also want you to have Good communication skills in Danish both writing and speech.
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“This role also involves data entry and use of software.
Who are we looking for?
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“These roles are initially for 12 month contract.
Gross salary up to EUR990 per month + free accommodation for...
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“* Good command of English
* Highly motivated, driven and adaptable
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“Perform outbound calls during the investigation, to collect proofs of their complaints, from drivers and custo...
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“Provide solutions to everyday device use questions on a case by case customer-oriented approach.
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“Listening to your customers needs, taking ownership of their issues and first time resolution is important in ...
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“Their continuously growing international family consists of 6,300 dedicated employees that provide top quality...
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“Full training provided.
Please note this is a fully office based role, no remote worlk is possible.
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“Job Overview
- Answer calls from customers with questions and give end users the answers they need.
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“Minimum Requirements
* Native level German and fluent English.
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“- Ascertain that cases are settled in accordance with the company policies
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“The team is part of a global digital and operations department.
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