Jobs and Internships in Latvia posted this month
“* Sazināsies ar VID;
* Pārraudzīsi un vadīsi jaunāko kolēģu darbu;
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“Vēlama pieredze grāmatvedības ārpakalpojumu jomā;
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Implement local promotions and discounts with suppliers, set prices and support other teams with the sales ...
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“* Experience in troubleshooting in a technical environment, as well as basic forensics tools and web history t...
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“- Desire to grow and develop in IT industry.
- Previous experience in IT would be considered as an advantage....
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“- Assign priority issues to the immediate lead as appropriate, in accordance with client expectations.
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“- Assign priority issues to the immediate lead as appropriate, in accordance with client expectations.
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“- Assign priority issues to the immediate lead as appropriate, in accordance with client expectations.
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“- Ascertain that cases are settled in accordance with the company policies
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“- Assign priority issues to the immediate lead as appropriate, in accordance with client expectations.
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“* Achieve productivity, attrition, and shrinkage goals.
* Performance Management: Weekly improvement of bott...
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“* Support (COMPANY NAME) customers by phone & email, ensuring the delivery of a world-class customer experience
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“- Assign priority issues to the immediate lead as appropriate, in accordance with client expectations.
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“This position will be posted until filled.
Why us?
(COMPANY NAME) is leading the digital transformation o...
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“Record case resolutions in the contact center tool based on client communication via phone, email, chat, etc. ...
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“What we offer:
* Professional training in the skills required and possibilities for development (professional...
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“* Cooperating with other functional teams
YOUR SKILLS
* You are a student or graduate in Business Administr...
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“· Free '' shuttle bus '' and train
· To organize Latvian telephone number
· Personal welcome at the airport ''...
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“* Communicate the value of company products, contribute to e.g. ...
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“* Identify areas for improvement in order to comply to and improve quality standards; highlight observations a...
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“- Document case resolutions in the contact centre application based on phone, email, chat, and other customer ...
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“* Record case resolutions in the contact center tool based on client communication via phone, email, chat, etc...
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“- Assign priority issues to the immediate lead as appropriate, in accordance with client expectations.
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“* Use management to effectively promote CSA quality performance improvement in line with Operation Team lead p...
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“* Take part in training programmes to gain a better grasp of client and business expectations.
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“* Use management to effectively promote CSA quality performance improvement in line with Operation Team lead p...
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“* Develop a mode of operations that team members must follow in order to maintain excellent routine and orderl...
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“* Contribute to brand implementation teams with tactical/operational plans across regions
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“* Identify areas for improvement in order to comply to and improve quality standards; highlight observations a...
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“* Take part in training programmes to gain a better grasp of client and business expectations.
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“* Develop a mode of operations that team members must follow in order to maintain excellent routine and orderl...
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“* Manage people, including performance and development.
* Delegate daily volumes and ensure delivery meets K...
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“Experience and skills, we are looking for:
* Experience - A minimum of 2 years' experience in Data Center and...
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“Your daily adventures will include: *
Increasing (COMPANY NAME)'s and (COMPANY NAME) Food's brand visibility in Latvia. ...
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“- Assign priority issues to the immediate lead as appropriate, in accordance with client expectations.
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“* Provide Feedback/Quality tips to improve customer experience
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“* Root cause analysis as per requirement (Complaints, Negative Survey response etc. ...
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“* Ensuring confidentiality of all information collected during investigation
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“* Implement and oversee the quality of deliverables and manage team relationships effectively to ensure except...
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“*Handling of customer and employee inquiries and complaints, via phone, online support or in written and any d...
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“* Complete hours of staffed time on all rostered days.
* Handle contacts while maintaining targets defined f...
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“* Engage in active call monitoring by sharing necessary feedback while listening to the agent's recorded or li...
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“* Develop and assess training and performance interventions (pre- and post-training assessments).
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“- Document case resolutions in the contact centre application based on phone, email, chat, and other customer ...
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“Experience required
Candidates should have experience of quality improvement using Lean, Six Sigma etc. ...
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“* Engage in active call monitoring by sharing necessary feedback while listening to the agent's recorded or li...
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“- Ascertain that cases are settled in accordance with the company policies
...
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“Be involved in audits and quality reviews, ensuring quality is being adhered to, training and mentoring Qualit...
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“* Develop a mode of operations that team members must follow in order to maintain excellent routine and orderl...
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“* Develop a mode of operations that team members must follow in order to maintain excellent routine and orderl...
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