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Consultant Omnichannel Junior - F/H

Company not shown
United Arab Emirates  Dubai, United Arab Emirates
Marketing, English, French, Arabic
44
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Job Description:

(COMPANY NAME) est le premier réseau mondial indépendant dédié aux Retail Marketing Services. Fondé en 1983 par Raphaël Palti, son Président - Directeur Général, le groupe propose des solutions d'Activation Commerciale spécialement adaptées aux besoins du commerce. Notre mission : aider au quotidien nos clients commerçants à tisser des liens fructueux avec leurs clients ! (COMPANY NAME) trouve des moyens innovants, technologiques et efficaces de servir plus de 500 enseignes et marques commerçantes à travers
Role description:
As a Junior Consultant in our dynamic team, you will contribute to developing and implementing tailored loyalty, customer engagement, and omnichannel strategies for our key brand and retail accounts. This role offers a unique opportunity to learn and grow in the field of omnichannel and data consulting in an international environment, working for clients across Europe, the Middle
East and Africa.

Key responsibilities:
- Conduct market research activities and analysis and support the preparation of client workshops
- Assist in understanding client's context and needs and support the formulation of strategic recommendations
- Support in developing frameworks and implementation roadmaps for CRM, loyalty programmes, and omnichannel initiatives
- Help in defining project scope and translating business needs into functional requirements
- Write client's Request For Proposal (RFP) and assist in the partner/vendor selection process
- Support the implementation of Business & Technology work streams, aiding client's stakeholders and partners
- Monitor and report on loyalty programmes, CRM, and omnichannel trends and best practices
- Support the team in their business development activities such as pitch preparations and commercial proposal write-ups

Candidate Requirements:

- Recent graduate with up to 2 years of experience in a relevant field (e.g., marketing, CRM)
- Basic understanding of CRM, loyalty programmes, and customer data platforms
- Sound understanding of the Retail sector and operations
- Strong interest in customer marketing strategy development
- Effective communication skills in English. French or Arabic is a plus
- Bachelor's degree in Business, Marketing, Computer Science, or a related field

Source: Company website
Posted on: 11 Apr 2024
Languages: English, French, Arabic
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