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Student Intern: Intelligent Suite, Customer Success Marketing & Communications (

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Australia  Sydney, Australia
Internship, Marketing, English
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Job Description:

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About the team:

The goal of the Customer Advocacy Team is to support the Global Customer Engagement Executives (CEEs) with customer renewals, adoption, expansion/upsells, and references. In this role, you will be to learn about the different core dimensions of what it means to build a Customer Community through Audience Engagement for the Customer Success organization across Intelligent Suite ((COMPANY NAME) Digital Supply Chain, (COMPANY NAME) S/4 HANA and (COMPANY NAME) HANA Enterprise Cloud).

In this role, you'll:

In this role, the intern will support our Global Customer Engagement Executives (CEEs) to build best-in-class customer experiences, with a focus on the areas listed below:

* Content: maintain customer and internal web pages, and create newsletters

* Communications: schedule e-mail marketing campaigns for customer invitations to webinars and events

* Virtual Event Logistics: coordinate and moderate customer enablement webinars and roundtables on virtual event hosting platforms ON24 and Zoom

* Event Planning: support planning and logistics of in-person customer events

* Analytics: track and manage customer engagement analytics post-event along with customer contact data

Who you are:

* You are a currently enrolled student at a university

* Studying preferably in the fields: Commerce related degree Bachelors. For example, Business Administration, International Business, Economics, Marketing, Communications, Management Information Systems, Supply Chain

* Language skills: Business fluent in English and other languages are an asset

* Strong business communications skills

* Team player, with a self-starter attitude and the ability to work with minimal direction

* Good communication/writing, problem-solving and organization skills

* Passionate about customer experience and engagement!

* Ability to work virtually with a global team across multiple time zones

Top skills or competencies:

* Project Management

* Event Planning

* Digital Marketing

* Strong Relationship/Interpersonal skills

* Detail Oriented

* Curious

* Demonstrated Self Starter

* Strong written communication skills (email, PPT)

* Strong organizational skills

* Business Acumen

* Demonstrate strong collaboration skills

* Video creation

* Experience with graphic design tools such as Canva, Adobe Suite

* Proficient in content creation

* Website Management

* Basic/Intermediate Excel

* Microsoft Office Suite / SharePoint

We are (COMPANY NAME)

(COMPANY NAME) innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, (COMPANY NAME) has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At (COMPANY NAME), we build breakthroughs, together.

Our inclusion promise

(COMPANY NAME)'s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At (COMPANY NAME), we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

(COMPANY NAME) is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with (COMPANY NAME) and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Cxxxxxx.xxxxxxxxxxxx@xxx.xxm or Cxxxxxx.xxxxxxxxxxxx@xxx.xxm, APJ: Cxxxxxx.xxx@xxx.xxm, EMEA: Cxxxxxx@xxx.xxx.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:3xxxx8 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations:

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Source: Company website
Posted on: 25 Nov 2021
Type of job: Internship
Industry: Information Technology
Languages: English
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