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Customer Solutions Analyst - internship

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 Brussels, Belgium
Internship, Finance/Accounting, English, French, Dutch
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Job Description:

Position Summary

We are looking for an intern studying Supply chain/Logistics for an internship in our offices in Brussels.

This internship would ideally start in July for a period of 6 month (could be less if preferred).

Main Responsibilities

* In charge of the management of a portfolio of customers (different categories: waters, food, chilled, petfoods…) : single point of contact for the customers regarding operational issues (orders management, transport delays, warehouses issues…).
* Claims management: single point of contact for the customers regarding billing issues, refusals and returns of products, missing goods at the delivery.
* Projects management depending on the priorities, possible examples could be : claims dashboard (implementation of KPIs), decrease returns of products, improve collaboration with Logistics team and 3PL…

What will make you successful

* You are studying (or just graduated in) Supply Chain Management or logistics and are looking for an internship.
* You speak French and/or Dutch and are able to work in an english environment.
* You are organized and motivated; with a willingness to learn within a professional, fast paced environment.
* At Nestlé we have an open work culture, centered on respect and constructive feedback. We are looking for someone who is also open to feedback in order to learn.
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at wxx.xxxxxx.xxx.

Position Summary

We are looking for an intern studying Supply chain/Logistics for an internship in our offices in Brussels.

This internship would ideally start in July for a period of 6 month (could be less if preferred).

Main Responsibilities

* In charge of the management of a portfolio of customers (different categories: waters, food, chilled, petfoods…) : single point of contact for the customers regarding operational issues (orders management, transport delays, warehouses issues…).
* Claims management: single point of contact for the customers regarding billing issues, refusals and returns of products, missing goods at the delivery.
* Projects management depending on the priorities, possible examples could be : claims dashboard (implementation of KPIs), decrease returns of products, improve collaboration with Logistics team and 3PL…

What will make you successful

* You are studying (or just graduated in) Supply Chain Management or logistics and are looking for an internship.
* You speak French and/or Dutch and are able to work in an english environment.
* You are organized and motivated; with a willingness to learn within a professional, fast paced environment.
* At Nestlé we have an open work culture, centered on respect and constructive feedback. We are looking for someone who is also open to feedback in order to learn.
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at wxx.xxxxxx.xxm

Source: Company website
Posted on: 23 Jun 2020
Type of job: Internship
Languages: English, French, Dutch
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