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Professional Services Intern

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Belgium  Ghent, Belgium
Internship, IT/Technology, English
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Job Description:

About (COMPANY NAME)
At (COMPANY NAME), we empower others to be at their best. As a business, that means the (COMPANY NAME) sales enablement platform allows revenue teams to engage buyers through industry-leading training and coaching software as well as innovative sales content and engagement solutions. We provide sales and marketing with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences.
Founded in 2011 in Belgium, (COMPANY NAME) is a team of more than 400 people working from our headquarters in Ghent and Chicago or regional offices in London, Munich, San Francisco and Wroclaw.
As an employer who understands the importance of diversity, we are committed to proudly representing the various identities of the communities in which we work and the clients that we serve. We have been recognized as a top workplace by Built In Chicago, Built In San Francisco and Inc. Magazine, as a top 10 software company in the Inc. 5000 Europe list and won the award for "Most Sustainable Growth Company" by Deloitte Belgium.

About the position
As an intern, you will be reporting to the Global Lead of Implementation Services and join a small team of defined subject matter experts (SMEs) with a mission to enable the entire team to provide the best customer experience possible. Below, you will find more information on how to accomplish that. This list should not be considered limited to only these topics.

Potential topics and responsibilities

PS Content curation
PS professionals live very close to our customer base. We are the team the customer engages with to start their sales enablement journey. It is expected that we provide and share our knowledge, best practices out of their industry and overall tips and tricks.
The PS team has a continuous topic list (specific challenges, best practice sharing, overall methodology guidelines, etc.) which needs creation, updating or refreshing. As an intern you will support PS management with curating, assigning and managing selected topics from creation to realisation.

Training and certification
As an intern you will join a small team of defined subject matter experts with a mission to establish a training and certification framework for both internal teams and (COMPANY NAME) partners.
Tasks might include analysing/updating existing training content to fit the framework, surveying pilots trainees and summarising feedback, creating new training material.
You will be trained and treated as an implementation consultant. You will have the opportunity to support other implementation consultants executing on live customer projects.

What you can expect from (COMPANY NAME)
We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We're building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that's paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect (COMPANY NAME) to support you.

(COMPANY NAME)'s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
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Source: Company website
Posted on: 02 Jun 2021
Type of job: Internship
Industry: Internet / New Media
Languages: English
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