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Consumer Engagement Services Trainee

Company not shown
Bulgaria  Sofia, Bulgaria
Internship, Management, English
4
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Job Description:

-

Position Snapshot

* Location: Sofia, Blvd. Evropa 128;

* Conditions: 8-hour working day, Temporary labour contract - 1 year;

* Social benefits: +2 days annual paid leave, additional health insurance, food vouchers, Multisport card & others.

Position Summary

Talent Acquisition team is looking for a Consumer Engagement Services Trainee in Bulgaria, to help us build long-standing relationships with our consumers and leverage their feedback into actionable learnings.

As part of the SEM Consumer Engagement Services team, you will…

* Have a passionate, friendly, multi-geographic Consumer Engagement team, where you will represent Bulgaria hub.

* Ensure that honest, correct and trustful answers are provided to consumers' inquiries, suggestions, complaints, in line with Nestlé policies and brands.

* Directly handle a part of the conversation with consumers, and offer assistance to the external communication partners who are handling the rest (call center, community management agencies).

* Provide qualitative and qualitative analysis based on information received from consumers.

What will make you successful:

* English language - proficient

* Strong communication skills

* Consumer-oriented attitude

* Analytical with great attention to details

-

Position Snapshot

* Location: Sofia, Blvd. Evropa 128;

* Conditions: 8-hour working day, Temporary labour contract - 1 year;

* Social benefits: +2 days annual paid leave, additional health insurance, food vouchers, Multisport card & others.

Position Summary

Talent Acquisition team is looking for a Consumer Engagement Services Trainee in Bulgaria, to help us build long-standing relationships with our consumers and leverage their feedback into actionable learnings.

As part of the SEM Consumer Engagement Services team, you will…

* Have a passionate, friendly, multi-geographic Consumer Engagement team, where you will represent Bulgaria hub.

* Ensure that honest, correct and trustful answers are provided to consumers' inquiries, suggestions, complaints, in line with Nestlé policies and brands.

* Directly handle a part of the conversation with consumers, and offer assistance to the external communication partners who are handling the rest (call center, community management agencies).

* Provide qualitative and qualitative analysis based on information received from consumers.

What will make you successful:

* English language - proficient

* Strong communication skills

* Consumer-oriented attitude

* Analytical with great attention to details

Sofia, BG

Source: Company website
Posted on: 23 Sep 2022
Type of job: Internship
Industry: Food / Beverage / Tobacco
Languages: English
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