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(COMPANY NAME) China iXp Intern - Center of Expertise (CoE) Associate Support Engineer - Be

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China  Beijing, China
Internship, Engineering, English
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Job Description:

Requisition ID:2xxxx2

Work Area: Information Technology

Expected Travel: 0 - 10%

Career Status: Student

Employment Type: Intern

Career Level: N.A.

Hiring Manager: Fiona Choi

Recruiter Name: Fiona Choi

COMPANY DESCRIPTION

(COMPANY NAME) started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

(COMPANY NAME) values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.

About the (COMPANY NAME) Internship Experience Program:

The (COMPANY NAME) Internship Experience Program is (COMPANY NAME)'s global, paid internship program that provides university students with the opportunities to find purpose in their careers.

Three reasons to intern at (COMPANY NAME)

* Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

* Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

* Gain visibility: with (COMPANY NAME) Internship Experience Program in your title, you'll have a global network of (COMPANY NAME) leaders, entrepreneurs, and career development opportunities at your fingertips.

About the team

Team: (COMPANY NAME) Customer Success (CS) Intelligent Delivery Group (IDG) Center of Expertise (CoE)

Center of Expertise (CoE) focuses on value delivery for (COMPANY NAME)'s top customers, helping them increase the value of their (COMPANY NAME) Intelligent Enterprise Solutions and master their digital transformation, powered by (COMPANY NAME) S/4HANA and (COMPANY NAME) Cloud Platform.

Mission:

* Deliver world-class Engineering Services to (COMPANY NAME)'s Premium customers realizing their digital transformation agenda.

* Provide Mission Critical Support ensuring business continuity and smooth operations of their (COMPANY NAME) software with optimal performance of key business processes.

Vision:

* Drive Customer Success across LACE (Land, Adopt, Consume, Expand) and grow sustainably in a fully integrated organization across Sales, Services, and CE&X(Customer Engagement and Experience).

In this role, you'll:

* Support local and international key accounts through whole lifecycle of projects by delivering onsite and/or remote services, e.g., business analysis, risk assessments, technical and functional business process improvement, and system operations.

* Ability to write technical design specifications based on functional design specification according to customer requirements; Testing and debugging of applications based on test cases; Manage critical customer situations.

* Participate in onsite and remote service delivery for customers in Asia Pacific, Europe, U.S. and Latin America.

* Optimize (COMPANY NAME) solutions through continuous improvements over a product's lifecycle.

* Deliver knowledge transfer sessions to (COMPANY NAME) employees and customers.

Who you are:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

* Bachelor's degree or above in major of Computer science, Software engineering, and IT related.

* 2022 fresh graduate can work minimum 3 days a week for 6 months.

* Fluent communication in English.

* Detail-oriented, excellent analytical skills and effective problem-solving skills.

* Strong and convincing personality for interaction with customers.

* A real team player with initiative and 'can do' attitude who learns and adapts quickly in an international environment.

* Being able to work under pressure, in critical situations and under tight deadlines.

* Enjoying working in a diverse cultural environment; open minded and culturally sensitive.

Follow @SAPiXp on Instaqram and don't miss anything about our experiences worldwide!

#SAPiXp

#SAPiXpChina

WHAT YOU GET FROM US

Success is what you make it. At (COMPANY NAME), we help you make it your own. A career at (COMPANY NAME) can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.

(COMPANY NAME)'S DIVERSITY COMMITMENT

To harness the power of innovation, (COMPANY NAME) invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

(COMPANY NAME) is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Cxxxxxx.xxxxxxxxxxxx@xxx.xxm or Cxxxxxx.xxxxxxxxxxxx@xxx.xxm, APJ: Cxxxxxx.xxx@xxx.xxm, EMEA: Cxxxxxx@xxx.xxm).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations:

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Source: Company website
Posted on: 25 Oct 2021
Type of job: Internship
Industry: Information Technology
Languages: English
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