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TRAINEE: IT Service Management Specialist

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 Hong Kong, China
Internship, Management, English
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Job Description:

Main Responsibilities:

* Be the expert in ITIL Framework for IT teams in Asia and promote its adaptation via training & education to others
* Active participation in the Steering & Reporting of IT Production Governance for GBSU IT & GTS organization in Asia
* Propose Improvement on the Steering & Reporting with innovative ideas, while realizing these improvements via Technical approach (Automation & Tools Enhancement) and/or Process Simplification etc.
* Be Technically & Functionally familiar with Global Tools used for IT Production Governance in GBSU IT & GTS Asia
* Be part of the Major Incident Management team for IT Asia and participate in Shift for proper FTS (Follow-The-Sun) Support of it
* Actively participate in & contribute to the Deployment of IT Risk Management framework in Asia
* Actively participate in & contribute to the CRM (Client Relationship Management) activities of GBSU IT Asia, which serve the users from a Business Chain perspective

Candidate Requirements:

Your Profile:

* Hold a relevant Bachelors or Masters degree in Information Technology, Engineering or similar
* Good knowledge of Microsoft Office (Excel, Powerpoint, Word), VBA, Power BI and SQL
* Infrastructure knowledge on Linux OS, Database, Network
* Scripting in Perl, Python, Ruby etc. is a plus
* Good understanding on ITIL or IT Production Processes
* Major incident management, coordination skill and project management skill
* Basic knowledge of trading related Front, Middle & Back Office activities
* Excellent communication and organizational skills
* Being analytical, organized and collaborative
* Fluent English is mandatory
This is a fixed term 12 month Trainee contract with Societe Generale. You will form part of the team on a full time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract

Source: Company website
Posted on: 04 Jun 2020
Type of job: Internship
Languages: English
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