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Management Trainee - Front Office - Hyatt Regency Shenzhen Yantian

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 shenzhen, China
Internship, Marketing, English
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Job Description:

-In accordance with Brand Standards, to serve VIP with elegant appearance.
-To coordinate with concern departments to serve VIP.
-Be responsible for interaction with VIP in the lobby, besides greeting & information service.
-To assist operation departments and Marketing Communication to handle VIP service.
-To maintain guest's profile in accordance with hotel's standards.
-To coordinate with concern department to handle VIP's complaints.
-To ensure high quality service is available to all VIPs and members.
-To promote hotel service and products to VIP.
-To maintain customer concerning, and be responsible for implementation for the VIP service procedure & policy.
-To maintain guest's profile in accordance with hotel's standards.
-To follow up other tasks which assigned by superior

Candidate Requirements:

-Good communication skills. Active in dealing with problems, and positive working attitude
-Strong sense of principle, professional management ability ,a good team spirit of collaboration, excellent interpersonal skills, honest and reliable, Decency
-Have a strong sense of responsibility and learning ability, a good team spirit of collaboration

Source: Company website
Posted on: 13 Mar 2020
Type of job: Internship
Languages: English
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