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KYC & Customer Ops - Internship (4 to 6+ months)

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France  Paris, France
Internship, Finance/Accounting, English
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Job Description:

Who are they?

(COMPANY NAME) offers an embedded finance platform. Via (COMPANY NAME)'s simple APIs, European companies can integrate banking services (accounts, cards, and IBANs) quickly and easily into their own product. The result is a super-smooth user experience.

Founded in 2019 with start-up Studio eFounders, (COMPANY NAME) received a 5MEUR Seed and a 16MEUR Series A from top European Venture Capital Funds such as Accel and Creandum. Dubbed a top "European Fintech to watch in 2021" by Sifted, we are currently expanding across Europe, with plans to grow our staff from 70>120 in the coming year. Additional offices are set to be open in Berlin and Barcelona in Q1 xxx2.

(COMPANY NAME) is a Mastercard principal member and a licensed financial institution, regulated by the ACPR.

Some figures:

70+ employees

40 positions open through the end of 2022

Available across 18 European countries

250MEUR+ in transactions since going live in January 2021 (+250% each passing month)

5 million euros raised in 2020 (Creandum and BPI France)

16 million euros raised in 2021 (Accel)

(COMPANY NAME) is looking for a KYC & Customer Ops to join its Operation team.

You will join a team of 6 people, reporting to Guillaume our Lead Ops.

As a KYC & Customer Ops you will handle sensitive operations related to (COMPANY NAME)'s customers and initiate legal processes.

As a KYC & Customer Ops at (COMPANY NAME), your day-to-day responsibilities will involve :

KYC :

Carrying out the onboarding of natural and legal persons (KYB-KYC)

Analyzing transactions using a scoring engine

Ensure confidentiality of investigations and exchanges

Ensure compliance with procedures, internal policies and legislation in force

Ensuring deadlines are met to satisfy the client, all analyst assignments must be completed in a timely and accurate manner, reporting problems and anomalies as they are identified

Participating in the updating of KYC/KYB operating procedures

Client relation:

Build and establish strong relationships with our clients - Be the main point of contact of our customers to answer their questions and requests

Respond to functional questions from customers, by questioning them - understanding their context and their needs

Improve our documentation (Help Center) by setting up any idea allowing a better client onboarding (articles, FAQ, etc.)

Effectively work cross-functionally across the organization (Product, Engineering, Compliance, Operations and Sales teams) to improve and imagine new processes

An internship at (COMPANY NAME):

Empowering and stimulating missions to quickly build skills

A dynamic, structured work environment where each intern can add value to the team

A great opportunity to discover a ScaleUp in a growth and internationalization phase

A strong support from your manager, to discover all the aspects of the role

2/3+ years of higher education in Law, Economics, Finance, Business School,…

Ideally, a good understanding of the AML/CFT regulatory framework

You are able to effectively communicate with internal and external stakeholders and you have excellent communication skills (explaining our product, process and business-related questions)

You have strong analytical skills and an eye for detail to quickly elaborate key findings and make decisions.

Organized, rigorous and autonomous

Strong interpersonal skills, excellent team player and fun to work with

Excellent working abilities in English

What we offer

This is one of the key moments to join (COMPANY NAME) in terms of growth

Our people matter! Diversity, inclusion and work-life balance are important at (COMPANY NAME)

Be challenged and make a direct impact

Innovate within a fast-learning and international environment

Awesome, ambitious, skilled colleagues

2 off-sites / year with the whole (COMPANY NAME) team (workshops, team building and lots of fun)

Recruitment process

An interview with AmÚlie, our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

A case study

An interview with our Lead Ops and Head of Ops

Source: Company website
Posted on: 14 May 2022
Type of job: Internship
Job duration: 4 months
Languages: English
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