Operations Intern

Job Description:

Présentation d'entreprise

THE COMPANY

ABOUT (COMPANY NAME) HOLDING CORP.

(COMPANY NAME) Holding Corp. is a global contemporary group, consisting of three brands: (COMPANY NAME), Rebecca Taylor, and Parker. (COMPANY NAME), established in 2002, is a leading global luxury apparel and accessories brand best known for creating California-inspired elevated yet understated pieces for every day effortless style. Known for its range of luxury products, (COMPANY NAME) offers women's and men's ready-to-wear and accessories through 53 full-price retail stores, 18 outlet stores, and its e-commerce site, vxxxx.xxm as well as premium wholesale channels globally and through its subscription service, Unfold. Rebecca Taylor, founded in 1996 in New York City, is a high-end women's contemporary lifestyle brand inspired by beauty in the everyday. The Rebecca Taylor collection is available at 7 full-price retail stores, 7 outlet stores and at rxxxxxxxxxxxx.xxm. You can also find Rebecca product in high-end department and specialty stores worldwide and through its subscription service. Parker, founded in 2008 in New York City, is a contemporary women's fashion brand with high perceived value. The Parker collection is available at pxxxxxxx.xxm as well as high-end department and specialty stores worldwide. (COMPANY NAME) Holding Corp. is headquartered in New York. Please visit wxx.xxxxx.xxm for more information.

(COMPANY NAME) is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to "give-back", and competitive pay and benefits.

Description du poste

THE POSITION
To support the successful development of the EMEA market, (COMPANY NAME) is looking for an Operations Intern.

1. Support the showroom set up and organization during the 4 Fashion Weeks

-Follow up the Samples Collections' deliveries to our Paris Showroom and our European Markets
-Creating Shipping documents (commercial invoices + Fedex labels)
-Managing the deliveries at our Paris Showroom + setting up the collections into the Showroom
-Post market: Ship back borrowed samples to our NY/LA offices
-Organizing the Collections split between our Press Agencies in France and in the UK
-Recovering old seasons samples from our Press agencies
-Coordinating samples requests for seasonal shootings (press, key accounts, multibrands)
-GWPS/Gifting: creating shipping paperwork's to ship out to specialty stores and agents

2.Customer Service - Wholesale
Support the Operations team in keying and monitoring EMEA orders (retail & wholesale)

-Customer database: maintain and update the database in the system (stocklists + newsletters)
-Key orders, reorders and returns: make sure they are set up correctly in the system in terms of delivery address, warehouse, credit term, delivery window, discount
-Gift orders & clothing allowance: in charge of operating those orders and coordinate the shipments with our Warehouse (RP orders, samples for the showroom)
-Order Confirmations: verify all EMEA order confirmations (price, style code, discount) on the system before sending them to our customers
-Defects: follow up all the defective items in a report and manage replacements or credit notes
-Accounting: in charge of asking credit notes to our Credit Department for any defect, mis-delivery, or pricing discrepancy. Send generated invoices to Customers when requested

3.Logistics
Support the Operations team with our 3 warehouses (LA, Belgium, HK)

-Maintain a daily & friendly relationship with our Warehouses: ask for quotations, pickups. Be available at any time for any concern and ask for extra staff during our pick periods
-Make sure the Credit Application filled out by our new Customers is correct for logistics matters (VAT number, Freight Forwarder details)
-Follow up the deliveries on a daily basis to avoid any delays

Profil recherché

-Vous avez une première expérience sur un poste similaire, et êtes sensible à l'univers de la mode.

-Vous maitrisez parfaitement l'anglais, et aimez travailler dans un environnement international.

-Vous avez une bonne maîtrise des outils bureautiques (Excel, Word, PowerPoint et Outlook).

-Vous êtes rigoureux avec un esprit analytique, polyvalent, réactif, dynamique, avec un excellent relationnel