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Sales Ops Intern

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France  Paris, France
Internship, Sales, English, German, Dutch
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Job Description:

About us:
At (COMPANY NAME), we don't want to live in a world where the only option for shopping would be Amazon. We believe local independent retailers have a huge impact on the soul of the cities and villages we live in and we are convinced they can flourish if they are provided with great tools & great purchasing conditions. That is why we have built a marketplace connecting the most authentic European brands to thousands of independent retailers. We are proud to serve every day these amazing entrepreneurs who are making our life enjoyable.

About your role:
Within the Sales Ops team, help Sales and Success teams reach their targets. This role is key as you are the fuel of the whole company to move fast on both sides of the marketplace. You will work on all the tooling and reporting of Sales & Success teams. This means:
* Help assess and define the proper Sales & Success infrastructure to scale our efforts
* Collaborate cross-functionally with our growth and Sales teams (pipelines, workflows, automations, quotas, books, territories). Their objectives are your objectives.
* Partner with sales to develop our lead scoring model to optimize sales resources and conversion
* Manage our phoning infrastructure (Aircall)
* Work with Lead Gen to optimize the whole funnel of Brand Acquisition
* Kickstart Retailer Acquisition strategies (outbound, Field, etc.)
* Work with Brand Success to ensure the highest LTV for our best brands
* Work with Retailer Success to develop our retailer acquisition and retention
* Work with product to automate what can't be done by your team
* Set the metrics to measure channel effectiveness and optimize efforts to prioritize resources
* Analyze data to track our efforts and manage dashboards/reports to track team KPIs (CES score, Conversion, …)
* Be responsible for segmenting our efforts: by country and / or category and / or whatever is relevant
* Own the launch of new countries on the tooling side
* Install new tools wherever it can bring value
We want you to be the heart and soul of our Sales & Support Teams. This means:
* Build the best sales, marketing and success stack to serve all Europe
* Work closely with our Country Managers on core countries
* Assisting the Lead Gen team in their daily efforts
* Improving the team performance every day through relentless improvement of our tools
* Setting up & tracking of team objectives with the Head of Growth / Head of Sales
* Challenging the Lead Generation strategy
* Reporting of the team activity & performance
* Success in this role will mean you have created the fastest growing B2B marketplace in Europe!

Preferred experience

The experience we require:
* A previous internship in Sales Ops / Success Ops / Support Ops / Ops
* Having worked on International & Crossborder questions
The 5 most important qualities to succeed in this role:
* You are Fluent in English
* You have worked Sales tools and CRMs (Salesforce, Hubspot, Pipedrive)
* You have worked with Field Sales and Success Teams
* You love to automate things, but you also know when to do things that don't scale
* You're very analytical (excellent excel/sheet skills are a minimum requirement)
Other skills that would add value:
* Fluent German or Dutch is a plus
* Coding skills are appreciated (at least HTML, JS and Google App Script)
* Knowledge of SQL is strongly preferred (or you'll learn it with us ;) )
Benefits & location:
* Working with a very ambitious & mission driven team backed by powerful VCs (Index Ventures, GFC, Alven, Aglae)
* Location can be anywhere
* Work from Home can be an option for this role
* Competitive package

Source: Company website
Posted on: 23 Feb 2021
Type of job: Internship
Languages: English, German, Dutch
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