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Intern Customer Excellence (m/f/d)

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 Düsseldorf, Germany
Internship, Customer Service, English, German
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Job Description:

Kraft Heinz, The Company

As one of the world's largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Some are iconic brands like Philadelphia Cream Cheese, Kraft Peanut Butter, Kraft Dinner and Heinz Ketchup. Others are fast growing new sensations that defy status quo like CRAVE. No matter the brand, we are united under one vision To Be the Best Food Company, Growing a Better World. Bringing this vision to life are our 36,000+ teammates around the world, making food people love.
Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people.
Every day, we are transforming the food industry with bold thinking and unprecedented results. If you're passionate like us -- and ready to create the future, build on a storied legacy, and participate as a conscientious global citizen -- there's one thing to do join us.

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. It all comes down to the way we empower our people to own their work. It's true Our employees are our competitive advantage.
As part of the Kraft Heinz family you're supported to grow and achieve. You're recognized and rewarded for outstanding performance at every level. You're given the opportunity to leave your mark and build legacies. But you won't do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day.

Job Description

What to expect:
* An exciting 6-month internship with challenging projects that you will drive forward
* A dynamic and international working environment with strong brands
* Regular feedback to continuously develop your professional and personal skills
* Attractive and fair remuneration

In brief, you will be responsible for:
* Supporting the area of supply chain with reporting, data management and analysis
* Supporting on implementation of Customer Collaboration projects
* Managing Consumer Care activities
* Communication with Customer Service team
* Detailed analysis of data, process maps and problems of Order Management process
* Participation in meetings and presentations to customers

Your qualifications:
* Advanced bachelor's or master's degree in logistics, engineering, business administration or similar
* Ideally, first practical experience in the form of internships or student jobs
* High level of commitment and analytical thinking
* Strong communication skills and a structured and independent way of working
* Good MS Office skills, especially excellent Excel skills
* Fluent German and English skills

Location(s)
Düsseldorf

Source: Company website
Posted on: 22 Nov 2020
Type of job: Internship
Job duration: 6 months
Languages: English, German
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