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Customer Service Specialist

31West Global Services
Bangalore, India
Internship, Customer Service, English
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Job Description:

We manage customer service & help desk for our clients in the US, CA & EU. As a customer service specialist, your primary responsibilities will be as follows.

* Respond to customer's emails & phone calls.
* Escalate urgent issues.
* Prepare logs of reported issues
* Ensure speedy resolution
* Deliver a delightful customer experience
* Work hours: 7:00 AM to 4:00 PM
* Work days: 6 days/week

Candidate Requirements:

We are looking for candidates with fluent spoken English, good computer & internet knowledge and friendly demeanor. An idea candidate must have:

* Excellent Spoken & Written English
* Excellent communication skills
* Tech-savvy

You must be a self-motivated team player.

During your internship with us, you will be working with 7-8 clients from different industries & regions. Its an exceptional learning experience.

You will also enjoy a lot of free time during the work day. We encourage you to pursue your studies, casual reading etc during this free time.

Source: Company
Posted on: 02 Dec 2019
Type of job: Internship
Industry: Information Technology
Job starts on: As soon as possible
Job duration: 6 months
Languages: English (fluent)
Study areas: Any
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