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Product Specialist - Intership

Company not shown
Italy  Milan, Italy
Internship, IT/Technology, English

Job Description:

Cloud-R improves the lives of people with Rare Disease.

Cloud-R innovates the clinical research, leveraging new technologies and process redesign, delivering a new generation of managed services for Real World Data collection and data quality management.

Cloud-R generates longitudinal long-term data on the natural history of rare diseases, enabling collaboration among complex international ecosystems of patients, clinicians, and pharma companies.

The Operations Team of the company is currently looking out for an enthusiast


in order to support the team to understand the customer needs and translate them into a living Digital Health Solution being constantly in touch with technical lead to gather user stories and guide the functionality of IT systems across the full software development lifecycle.

Oriented to technology adoption and service design, she/he strives to optimize the efficiency of the Cloud-R Platform, through workflow analysis, software configurations and testing activities (writing test scenarios and execution)

Job Duties and Responsibilities

* help configure the platform according to customer request and clinical regulatory constraints

* support testing activities (writing test scenarios and execution)

* participating to customer / peers review to understand and analyse customer needs

* help develop, coordinate and deliver product trainings to system administrators and application users

* help monitor and control customer satisfaction

* help provide effective demonstrations for the full range of product features and benefits

* support using product knowledge to assist commercial and marketing teams in developing sales tools

* help provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales, Operations and Innovation organizations


* Bachelor's degree in Biomedical Engineering or other IT Healthcare care related field

* Fluent English speaking

* Demonstrated Knowledge of the Microsoft Office Package

* Confidence with software and mobile apps use

* Motivated to provide personal contribution to the healthcare environment and specifically to Rare Disease research

* Good Presentation Skills

* Entrepreneurial spirit and strong willingness to overcome the challenges of healthcare

* Feeling a calling toward technical innovation

* Team player, able to adjust her/his role for the benefit of the company results

* Flexibility and resilience

Based in Milan

*Due to high number of responses Cloud-R will hardly be able answering to all the candidates

Source: Company website
Posted on: 13 Jan 2022
Type of job: Internship
Languages: English
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