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Internship Traveler Experience and Communication
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Amsterdam, Netherlands
Internship, Marketing, English
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Job Description:

* Vacancies     
* Internships     
* Internship Traveler Experience and Communication                           
Would you like to work for the leading inspirational travel platform and help to build out our success? We can offer you an amazing experience and heaps of opportunities to learn and develop!

-Become part of our team

At (COMPANY NAME) we believe that every day presents a chance to learn and grow. We challenge our people in a focussed, creative and dynamic environment. (COMPANY NAME) believes in a positive and responsible way of working, which is clearly reflected in our open, social and entrepreneurial culture. Here, we learn from each other and value trust more than focussing on hierarchy. Our aim is to inspire travelers and make them lifelong fans. We create joy for travelers as well as for our employees. It's not just a job, it's an experience you will love to wake up to every day.

-Your challenge

As a Traveler Experience and Communication Intern you will assist our Service Innovation Manager on a diverse range of (communication) projects. You will help managing global projects that focus on experience and communication improvements for our travellers. With your writing and communication skills you are able to create articles that help our travelers to find the answer to their questions. You are able to interpret numerical data and come up with actionable insights. Moreover, you function as an internal consultant that is capable to understand diverse cases and situations on a high level in a short timeframe. You will work on specific projects to continuously improve the traveller experience.

-Your tasks

* Initiate and drive your own projects (e.g. improving our travellers experiences);
* Deep-Dive into data and suggestions and come up with actionable insights / solutions
* Supporting and functioning as a sparring partner for our Service Innovation Manager on a diverse range of topics;
* Supporting the Service Innovation Manager with operational Help Center activities
* Analyzing Help Center reports and metrics 

-Who you are

* Studying a subject relevant to the internship* (e.g. Tourism, Marketing, Communication);
* Have a natural sense for customer needs;
* Capable of finding efficient solutions;
* Positive mindset and assertive
* Driven to learn every day;
* Self-motivated and able to think creatively;
* Communicative, enthusiastic and flexible;
* You handle stress and pressure very well;
* Team Player, but also capable of working independently;
* Good communication and writing skills in at least English (pre if you speak other languages); 
* You are available for a minimum of 5 months and as soon as possible and full-time (no research);
* Living in Amsterdam or willing to move. 
* You must be a student during the internship (enrolled in a university/higher education institution)


* Your job is one big adventure with new challenges every day;
* You will work with the most inspiring colleagues within the industry;
* Freedom and responsibility are at the core of our company culture;
* 'Birdie' Bootcamp in the famous Vondelpark;
* Vibrant and international office with a view on the historic canals of Amsterdam;
* Free healthy lunch, daily fresh smoothies and our very own barista for delicious coffee;
* Employee discount on (COMPANY NAME) offers;
* Social Friday drinks;
* A MacBook Pro (lease-lend);
* An internship remuneration of EUR350,- (gross)

Source: Company website
Posted on: 15 May 2017
Type of job: Internship
Languages: English
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