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Housekeeping Internship

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Spain  Cadiz, Spain
Internship, Customer Service, English, Spanish
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Job Description:

Would you like to join our teams as an intern? This is a great opportunity to be part of a 5* Resort in Sotogrande and develop your skills.
We are looking for an intern to assist the Executive Housekeeper.
Providing friendly, sincere and personalized service is one of the ways our colleagues turn moments into memories for our guests at SO/ Sotogrande. In your role, your main mission is to ensure that the rooms and other areas of the hotel are in a perfect state of cleanliness and meet the company's standard. In addition, you will coordinate the workflow in the most effective way.
Some of your main tasks would be:
* Ensure the care and maintenance of the resort's property and rooms.
* Work towards excellent customer service.
* Supervise that the staff in charge is properly uniformed, taking care of hygiene and that they comply with the work schedule.
* Supervise the development of the work in the course of each shift, verifying the fulfillment and quality of this in all tasks and all categories in charge.
* Discuss with the Housekeeping Executive all disciplinary, grievance and personnel related issues.
* Assist in preparing/supervising schedules and arranging next day shifts based on hotel occupancy at any given time.
* Making all shift changes, correctly passing on all information.
* Supervision of guest rooms and departure rooms.
* Checking daily that all public areas including restaurant, offices, lounges, etc... meet the necessary requirements.
* Assisting in establishing thorough cleaning programs.
* Follow up to ensure that the standards of cleanliness are maintained.
* Ensure that the necessary amenities, cleaning materials, complements, linen, etc. are available in the offices and that they are kept clean and tidy.
* Verify that all work equipment is used properly.
* Check that the level of cleanliness in the rooms is as established.
* Supervise the freshness of the floral decoration.
* Control and supervise the correct use of keys, cell phones, etc... used by the staff.
* Register and store the objects forgotten by customers.
* Assist in all inventories that are performed in the department when required.
* Support the Housekeeping Executive in daily functions and decision making by providing ideas and solutions.

What we need from you:
* Availability during, at least, 6 months
* Languages: perfect English and Spanish
* Person with strong written and verbal communication skills.
* Great attention to detail
* Proactive and reactive, with a positive attitude, and a good disposition to work as a team.
* Be highly responsible and reliable
* Ability to focus on the needs of the guest, always remaining calm and courteous.
* Have knowledge of OPERA.
* Own vehicle

Source: Company website
Posted on: 23 Sep 2022
Type of job: Internship
Industry: Tourism / Hotel management
Languages: English, Spanish
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