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Internship: Global Technical Support Intern Job

Company not shown
 Madrid, Spain
Internship, Engineering, English, Spanish

Job Description:

Requisition ID: 2xxxx1

Work Area: Information Technology

Expected Travel: 0 - 10%

Career Status: Student

Employment Type: Limited Full Time


(COMPANY NAME) started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

(COMPANY NAME) values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.


Would you like to join our Global Support Center located in Madrid?

You will receive continuous training about (COMPANY NAME) specific products and, in addition, you will have the opportunity to learn the technology of the #1 worldwide company in enterprise software. You will also learn the processes and systems of a big multinational and get familiar with operations of a Global Support Center working for the whole EMEA region.

During your internship, you will be responsible for helping (COMPANY NAME) Product Support team in the best way possible to manage the correct processing times for customer incidents, acting as a safety-net to ensure successful processing adherence for the customer's incident queue.

You will also have the opportunity to put everything you have learned into practice providing functional and technical support to (COMPANY NAME) customers in the same way that our support engineers do.


* Students in their last years of technical or scientific degrees (or master's students) such as Computer Engineering or Telecommunication Engineer

* Student status required

* Fluent English and Spanish

* Basic understanding of programming languages

* Analytic thinking, problem solving and communication skills.


Work experience is not required


Success is what you make it. At (COMPANY NAME), we help you make it your own. A career at (COMPANY NAME) can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.


To harness the power of innovation, (COMPANY NAME) invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

(COMPANY NAME) is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Cxxxxxx.xxxxxxxxxxxx@xxx.xxm or Cxxxxxx.xxxxxxxxxxxx@xxx.xxm, APJ: Cxxxxxx.xxx@xxx.xxm, EMEA: Cxxxxxx@xxx.xxm).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations:

Job Segment: Technical Support, Telecom, Telecommunications, Intern, Engineer, Technology, Entry Level, Engineering

Source: Company website
Posted on: 25 Feb 2020
Type of job: Internship
Job duration: 0 months
Languages: English, Spanish
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