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Events and Guests service internship luxury hotel in Lanzarote

Luxury hotel
Las Palmas, Spain
Internship, Hospitality/Food Services, Spanish, English
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Job Description:

After a period of training you will be able to work in Front Office department, Events and Public relations to get a complete overview of the hospitality industry:

Commercial Department and events

Organization of corporate events management for Meetings or the individual (weddings, celebrations ...) /Sending quotes, contracts, invoices ... / Reception calls
Administrative tasks: billing, archives, internal documentation /Visits with internal clients (companies and individuals) /Marketing and Advertising. Pack office or notions of advertising programs / Action Plans Commercial / Welcome customers at restaurant in lunch time.
Coordination with other departments / Contact Customer /Management of suggestions and complaints

Front Office:

Greet and inform customers on living conditions:  rates, benefits
Make reservations, record arrivals and departures / Resolution of complaints
Maintain information materials available to customers /Propose and / or sale of tourist services
Reply to mail, fax, phone / Check or have control rooms (minibar drinks consumed in the "Equipment Loan") / Ensure billing of travel, meals / Accept the bills, payments control deferred
Establish rates / Sales trips

Guests Service:

Mailing to members
Host of customers in restaurants
Tracking and resolution of complaints
Call centers
Sales trips
Welcome and farewell of customers

Candidate Requirements:

You are studying tourism, hospitality or languages

Fluent in English and Spanish. You enjoy the customer relationship and you are positive attitude.

Available for a 3 to 6 months internship with internship agreement (Erasmus or University).

Recruitment process:
First Skype interview with PIC Management and presentation of vacancies. Confirm the vacancy with your school (internship agreement) and activate your application.
Fee charged only once the internship is secured with the host company you previously chose. 385 euros for a 3 months internship, 15 euros/additional week
Apply online or send your CV at students@pic-management.com

Source: Company
Posted on: 10 Sep 2019
Type of job: Internship
Industry: Tourism / Hotel management
Job starts on: As soon as possible
Job duration: 4 months
Compensation: full board accommodation + 300 euros/month
Languages: Spanish (advanced), English (advanced)
Study areas: Any
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