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Factorial - Customer Support Internship - Spanish Market

Company not shown
Spain  Barcelona, Spain
Internship, Sales, Spanish, English, French

Job Description:

Factorial is an HR platform that was created to provide tools and processes to organizations so they can better manage their employees in a superior way.
Factorial was founded in 2016 and has so far managed to attract tens of thousands of organizations to the platform, it has won awards and received amazing NPS reviews from its clients. In 2020, it closed over 15MEUR in funding by international venture capital, and most importantly, it has been able to build a super talented rockstar team of over 170 people representing different countries. Our headquarter is located in sunny Barcelona.
We now intend to keep the rhythm and scale the organization, along with our Customer Experience team. So this is a potentially fast-growing career opportunity within a hyper-growing company.
And you? Are you ready to play an essential role in achieving this goal by joining one of the best Customer Experience team ever?
About the role
We are looking for a Customer Support intern to join our Customer Experience team. Currently the team is made up of 20 people of different nationalities. We want someone with excellent communication skills, who likes to solve problems and who always gives the best answer to the client. If you are looking for a challenge, join our Family!

What we can offer you:
* High growth environment - Joining a startup at this early stage is a unique opportunity for professional growth as well as a personal investment.
* Young and multicultural environment
* Paid internship
* We are in the human resources space so we really believe in benefits and perks for our employees
* Fast-paced career progression
* Provide you with continuous challenge and room for learning
* Broad and diverse start-up ecosystem that provides much more than a job experience
* English, Catalan and Spanish classes. And possibility to learn other languages with our language exchanges
* Breakfasts in the office and organic fruit
Some of the perks: (these activities could be temporarily suspended due to COVID19)
* Ping pong championships - we have our own ping pong table at the office!
* (COMPANY NAME) Breakfasts every week
* Summer BBQs and Volleyball tournaments
* Summer and Fall Parties
* Afterwork Beers
* Afterwork activities such as Laser tag, Poker, Table games or LAN Parties
* Conferences, events and workshops onsite
Don't miss the opportunity to contribute to our challenging project as one of the first pioneers

Candidate Requirements:

We look for ambitious people who want to start a career in Customer Experience. We look for people who can work in the Spanish market, but also in other international markets.
Required skills:
* Self-motivated and proactive
* Committed and organized
* Flexible, fast learner ( you should get easily familiar with software systems)
* Excellence in communicating and problem-solving
* Customer-oriented
* Native level of Spanish
* Fluent English
* Speak advanced French/Italian/Portuguese/German is a BIG PLUS!
* Previous experience in Customer Support is a BIG PLUS

Source: Company website
Posted on: 12 Jun 2021
Type of job: Internship
Industry: Information Technology
Languages: Spanish, English, French
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