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Expert Services Intern

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Sweden  Stockholm, Sweden
Internship, IT/Technology, English, Swedish
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Job Description:

We are looking for an Expert Services Intern to join (COMPANY NAME)'s Customer Excellence team in our Stockholm office. As an Expert Services (XS) Intern you will actively support our Subject Matter Experts (SME) on their agenda to transform (COMPANY NAME) implementation services into a competitive differentiator. Our career framework is aiming for you to grow into a permanent role in our consulting team.

Expert Services play an absolutely essential role in ensuring the customers get the value out of our software. We act as consultants, analyzing the customer's business and understanding their requirements, and implementation specialists delivering integration, configuration and tests of our solutions.

What would you do?

You are first in line to support (COMPANY NAME) Consultants and SME by:

* Support definition and documentation of best practices for software implementation projects in collaboration with XS SME:

* Prepare and refine documents and presentations

* Enhance and structure the XS knowledge map with relevant knowledge

* Support Project Management Office (PMO) with the project portfolio governance:

* Prepare regular status reports for the senior management

* Conduct ad hoc analyses and improve/refine existing reporting procedures

* Review project data sanity and support project managers with data maintenance

* Support on various tasks in customer projects, such as:

* Validate business functionality based on defined test cases

* Analysis and validation of customer business data

* Document business processes and relevant solution setup

Who are you?

You are an awesome colleague, always seeing the possibilities and accepting challenges to expand your horizon. You;

* have completed the first two semesters of university, preferably studying Industrial Management, Business/Economics, Computer Science, Mathematics or Physics

* are available appr. 25 hours per week

* are interested in leveraging Information Technology to achieve business objectives

* take accountability for your tasks and are self-driven

* enjoy working in a team and contribute with your own ideas

* have a structured work approach and stick to your goals

* have communication skills in English

The icing on the cake!

You can bring your application to the top of our list, by having:

* experience with Confluence, JIRA and/or Smartsheet

* experience with Java, Python, Curl and/or Ruby

* exposure to standard software implementation

* exposure to Pricing or Inventory optimization

We offer:

* a space to be yourself in an informal, low-ego and open working environment where you can truly make a difference and enjoy working with positive, passionate and collaborative people

* the opportunity to work in a cross-functional, agile and experienced team you can learn from, in an environment facilitating professional growth

* exploring Scandinavian style and company culture with work-life balance and true care for your wellbeing

* English speaking international working environment

* flexible working hours

Who will you work with?

At (COMPANY NAME), you'll be part of an inclusive and diverse workplace, where we want you to be yourself. Our truly global team is committed to supporting one another from locations all over the globe; be it Tokyo and Bangalore, Chicago and Atlanta, or Stockholm, Munich and Warsaw. Along with continuous learning, you'll have the chance to work and interact with innovative people from different cultures. We gain passion from our team spirit whether it's during a typical Swedish Fika, virtual coffee breaks, vivid workshop discussions and impulses, or our epic events (that will hopefully also be back in physical shape soon). This is how we stay innovative!

To support our societies on their way to a sustainable future, at (COMPANY NAME) we are creating a new world for manufacturers by helping them leverage state of the art technology towards extended product lifespan and repairability in a future of Product as a Service (PaaS). From industry leading investments in R&D, to providing the fastest time-to-value, (COMPANY NAME)'s award-winning, cloud-based service parts inventory, price and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust (COMPANY NAME) to transform their aftersales service operations into competitive differentiators. For more information, visit sxxxxxx.xxm.

Last but not least, the whole recruitment process is conducted remotely.

Interested?

If that sounds like an opportunity for you, do not hesitate to click Apply

Source: Company website
Posted on: 19 Nov 2021
Type of job: Internship
Languages: English, Swedish
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