Consumer Insights & Data Intern

Job Description:

The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are environmentally friendly and sustainable.

The Group has 8 brands : L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, Elemis, LimeLife, Sol de Janeiro and Grown Alchemist.

With a presence in 90 countries, our products are distributing in more than 3,400 stores in the world.

CONTEXT AND MISSION : We are looking for a highly motivated individual to join our agile cross-functional team, working simultaneously on CMI projects as well as supporting the Global Revenue Growth Management team.

The common mission is to drive a data-centric decisions on for marketing innovation as well as go-to-market decisions.

The position is based in Plan-Les-Ouates (near Geneva) and reports to the Global CMI Director.

MAIN RESPONSIBILITIES:

* Provide CMI team support on projects and ad-hoc requests : Data pull, community management, research, analysis

* Lead the analysis of customer feedback (email) on a quarterly base for FR, US

* Lead ad-hoc market research projects end-to-end, from design to activation of learnings:

* Tasks can include, but are not limited to : identify research methodology, develop research lay-out, questionnaire creation, stimuli definition, survey configuration on Qualtrics, managing external research partners, cleaning and analysing quantitative data, summarizing and presenting insights and actionable recommendations to internal stakeholders

* Organize trainings on CMI tools for Newcomers

* Competitive Deep Dive and/or Cross-Intern project

* Provide support to RGM team on other analytical tasks

HOW YOU CAN FIT:

* Student with Bachelor ou Masters' Degree within University or Business School (Internship agreement provided by your school is mandatory)

* A first professional experience is a plus

* Data Analytics experience

* Proactiveness and working autonomously

* Excellent organisation and project management

* Ability to adapt

* Entrepreneurship

* Fluent English and French is a must

Starting Date: July 2023

Duration : 6 months

L'OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and inclusive workplace and organizational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued. We recruit positive-minded people who share our core values - entrepreneurship, team spirit, leading by example and authenticity - and our commitment to sustainability.

L'OCCITANE Group's mission is to "empower entrepreneurs and communities to cultivate natural beauty and well-being and regenerate nature". L'OCCITANE is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labour protection. All employees at L'OCCITANE must therefore implement the company's mission and integrate the social, environmental, economic and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L'OCCITANE shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees