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Paid customer service internship in Edinburgh, Scotland

Tour Operator
Edinburgh, United Kingdom
Internship, Customer Service, English, German, Spanish
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Job Description:

The customer relations intern is in charge of the first contact with clients and of making sure that they enjoy an excellent user experience. However, he is always aware of the terms of use of products or services that are commercialized by his company. As a result, he can answer all the questions customers may have.

The intern would assist with some or all of the following duties:Help developing and maintaining strong relationships with both existing & potential suppliers.Daily communication with suppliers (in native language and/or English).The role involves the co-ordination of a variety of arrangements for tour groups within specific time restrictions – making reservations, creating & updating group itineraries, making required amendments when changes to the clients programe occur, communication with tour guides and coach companies etc.Full utilisation of the tourism software system to generate all supplier communications, also ensuring that the confirmed proposal is accurately reflected in software thereby facilitating a smooth and accurate accounting process.The position may also extend to cover support in any of the Company’s other departments as the need arises.This position is available in London and Dublin as well.

Candidate Requirements:

You are studying Sales, Business, Hospitality management. Ideally in Bachelor or Master degree you also have a first professional experience. Available for 4-6 months, you are undergraduate.

Additional skills:Native French or Italian or German or Spanish

Source: Company
Posted on: 08 Mar 2019
Type of job: Internship
Industry: Tourism / Hotel management
Job starts on: As soon as possible
Job duration: 4 months
Compensation: 250GBP/month
Languages: English (advanced), German (advanced), Spanish (advanced), Italian (advanced), French (advanced)
Study areas: Any
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