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Intern - Programme Management [Temporary

Company not shown
United States  New York, United States
Internship, Management, English, French, Arabic

Job Description:

The Department of Operational Support (DOS) provides end-to-end operational support advisory services and other solutions to operating entities across the Secretariat, including other departments, offices-away-from headquarters, field missions, and regional commissions.

The Human Resources Services Division (HRSD) provides dedicated services in support of human resources requirements of client entities, from process development through service delivery. The Staffing Service (SS) offers expertise in the areas of talent acquisition and innovation, testing and examinations, operational workforce planning and organizational design across UN Secretariat entities.

The Operational Staffing Design Section (OSDS) facilitates a holistic approach to operational workforce planning with client entities during budget cycles, and provides a methodology to meet the gap analysis
between the staffing demand and supply, in particular, by forecasting the future needs in term of rosters, including the rosters for the Young Professional Programme.

This internship is located in the Operational Staffing Design Section/Staffing Service/ Human Resources Services Division/ Office of Support Operations/ Department of Operational Support. The Intern reports to the Human Resources Officer in the Section. The Internship is for a minimum of three months with a possibility of extension up to six months. Due to COVID-19 crisis, the internship is remote only. The situation will be assessed at the end of the initial period to determine whether the internship can resume in person. The internship is UNPAID and full-time. The Intern works five days per week (35 hours) under the supervision of the staff member mentioned above.


General Administration
* Provides administrative support to ongoing projects in operational workforce planning and in organizational design;
* Carries out research, analysis and drafting of documents, and presents data and information to support implementation of activities, including the preparation of reports and presentations;
* Supports the Section Chief of Operational Staffing Design Section with ad hoc requests to provide response to front offices of the Director and Deputy Director of Human Resources Services Division;
* Generates a variety of standard statistical and other reports, work orders, etc., using various databases;
* Compiles and organizes information and reference materials from various sources;
* Attends meetings and provides support in note-taking;
* Assists in drafting and preparing official letters and documents;
* Performs related administrative duties as requested by the supervisor;
* Assists in other ad-hoc activities as requested.

Communication on Workforce Planning and Organizational Design
* Assists Operational Staffing Design Section with workforce planning and organizational design related in formational materials (job aids, toolkits, factsheets, correspondence templates, presentation slides, etc.);
* Assists the coordination and organization of the Section's Communication and Engagement activities including but not limited to change management workshops, client meetings, client contact list;
* Selects and evaluates a variety of documents, summarizes pertinent material, and prepares background materials for a variety of high-level human resources products, including but not limited to briefing notes, talking points, meeting minutes and presentations;
* Assists the coordination and organization of the Section's Communication and Engagement activities including but not limited to change management workshops, client meetings, client contact list;
* Assists in social media outreach and communication materials design such as booklets, brochures, training materials and guides;
* Assists the section in leveraging and building a workforce planning and organizational design community of practice as well as an online network;
* Assists the section in building training materials and briefings on workforce planning and organizational design for various clients of the Secretariat.


Professionalism: Knowledge of online communication tools such as SharePoint Online or Microsoft Teams; knowledge of key office business tools such as Excel, PowerPivot, or PowerPoint; shows pride in work and achievements; Demonstrate professional and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.

Communication: Ability to draft clearly and concisely; good written and oral language skills; listens to others, correctly interprets others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication.

Teamwork: Good interpersonal skills; ability to work collaboratively with colleagues from different national and cultural backgrounds to achieve organizational goals; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position.

Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.


To qualify for an internship with the (COMPANY NAME) Internship Programme, the following conditions must be met:
- Applicants must meet one of the following requirements:
(a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or
(b) be enrolled in, have completed, the final academic year of a first university degree programme (minimum bachelor's degree or equivalent)

We are open to a broad range of educational backgrounds. Typically, our interns are pursuing studies in any of the following areas:

Area 1: Education and Development
We seek candidates with relevant coursework in building and evaluation training programs.

Area 2: Analytics and Business Intelligence
We seek candidates with relevant coursework in Computer Science, Statistics, Operations Research, Data Visualization or Analytics.

Applicants must also:
- Be computer literate in standard software applications
- Have a demonstrated keen interest in the work of the (COMPANY NAME) and have a personal commitment to the ideals of the Charter
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Work Experience

No working experience is required to apply for the (COMPANY NAME) Internship Programme. Your training, education, advance course work or skills should benefit the (COMPANY NAME) during your internship.


English and French are the working languages of the (COMPANY NAME) Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of an additional official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the (COMPANY NAME) Secretariat.


Potential candidates will be contacted by the hiring manager for further consideration.

Special Notice

The internship will be remotely. The intern must have relevant equipment to access all UN tools and software remotely. Access and a UN email address will be provided.

TO APPLY: A completed online application, including a cover note and personal history profile (PHP) is required. Incomplete applications will not be considered.

The cover note must include:

*Title of degree you are currently pursuing, or you have received;
*Graduation date (when you graduated or will be graduating from the programme);
*The IT skills and programmes that you are proficient in;
*An explanation why you are a suitable candidate for this specific position;
*An explanation of your interest in the (COMPANY NAME) Internship Programme; and
*Your availability time frame for the internship.

In your online Personal History Profile, be sure to include all past work experiences if applicable.

Due to a high volume of applications received, ONLY successful applicants will be contacted.

(COMPANY NAME) Considerations

According to article 101, paragraph 3, of the Charter of the (COMPANY NAME), the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the (COMPANY NAME) if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The (COMPANY NAME) places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The (COMPANY NAME) Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, (COMPANY NAME) staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the (COMPANY NAME) in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the (COMPANY NAME) including the Charter of the (COMPANY NAME), resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee


Source: Company website
Posted on: 16 Oct 2020
Type of job: Internship
Industry: Government / Non Profit
Job duration: 3 months
Languages: English, French, Arabic
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