Community is the backbone of (COMPANY NAME). Actually, it might be the whole skeletal system.
Our Partners are our middle ear bones. They help us hear what's going on in the content creator space and make sure we're enabling communities of any size to flourish. Verified Servers are the best metacarpal bones we could ask for, connecting people to the games they love through (COMPANY NAME). And our Hypesquaders? They're the bacteria in our lungs, spreading (COMPANY NAME) to all with each sneeze.
We never said it was a normal, healthy body. But it's ours and we're looking for someone super passionate to help maintain it.
(COMPANY NAME) is a small group of passionate gamers whose mission is to bring people together around games. Diversity and inclusiveness are a critical part of how we get there. We believe that with diversity comes a better product, better decisions, and a better work environment. Everyone here is committed to making (COMPANY NAME) representative of the world we want to live and play in.
What you'll be doing
Supporting HypeSquad, Partner Program & Verified Server Program outreach
Review and respond to applications across all of our Community Programs
Delivering timely and accurate responses to user questions and requests across all of our Community Programs
Helping design, analyze and track community experiments to increase engagement and growth within our programs
Aiding in developing strategic plans for our community programs
Helping with tactical day-to-day elements for community planning and execution
Developing creative ways to engage with our vibrant and active online communities
What you should have
Degree in Marketing or related field
Local to Bay Area preferred
A passion for gaming and uses (COMPANY NAME) on a regular basis!
An awesome communicator and a people person
A go-getter who isn't afraid to take on all kinds of tasks and learn new things
Good at problem-solving and troubleshooting-especially when things are chaotic
Someone who isn't afraid to ask for help when you need it
Ability to write and speak clearly and effectively
Thoughtful, organized, and detail oriented
Passion for the gaming industry and a hunger to excel in a fast-paced start-up-we work smart and hard
Previous internships or experience in Community or Marketing
Understanding of the best (COMPANY NAME) server moderation and community practices
Side hobbies or projects in the gaming or marketing space
Experience using ZenDesk, SendGrid, or Hubspot
Knowledge of gaming communities including Twitch, Facebook Gaming, YouTube, Mixer, and Reddit
Understanding of or experience with content creators
Project management experience
Can eat vanilla ice cream for every meal of the day