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IT Automation Engineer

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Work from home  Work from home
Internship, Engineering, English, Dutch, French

Job Description:

Seniority Level: Internship The purpose:   At AB InBev, dreaming big is what we do. Brewing the world's most loved beers, building iconic brands like Budweiser, Stella Artois, Corona and crafting meaningful moments are what inspire us. We're a team of passionate owners who aren't afraid to dream big because we know that together, we can achieve anything. To build a more sustainable, inclusive and rewarding future. Turning any challenge into an opportunity. So let's take on the challenge together. Cheers to dreaming big. Purpose of the job This person is part of the Cybersecurity & Applications team of Europe. With this team the IT Automation Engineer is responsible for automating and improving processes in Zone Europe. Main roles and responsibilities Cultivate a high degree of customer service for all support queries, adhering to service management principles whilst approaching tasks with an agile mindset. Recording of information, events, problems, etc. in the respective resolution logs. Identify and apply the best solution based on issue and details. Create and document knowledge, processes and maintain records, following appropriate methodology and procedures. Identify, suggest and implement service/process improvements, with a particular focus on improving customer satisfaction and/or automation of repetitive tasks. Perform other duties as requested by the direct Line Manager. Build low-code no-code apps. To improve current way of working Design business analysis and requirements mapping to map processes Your general skills Advanced organization and collaboration skills as well as effective communication (both written and verbal). High level of service mindset, self-motivated achiever who gains satisfaction from providing excellent customer support. Resilience and high stress-level tolerance. Very good ability to understand computer systems, mobile devices and other technology products. Diagnose and resolve advanced technical issues. Ability to absorb and retain information quickly. Ability to effectively prioritize and execute tasks in a high-pressure environment. Proven analytical and problem-solving abilities. Your work experience Bachelor degree or background in an IT course advised Prior coding experience in school or on other projects Your language skills Fluent English, Dutch in speaking, reading and writing Other languages are a plus as well in our international environment Your education level / technical skills Results focused, and with a strong attention to detail Strong analytical and problem-solving skills Structured and systematic approach to troubleshooting Customer centric mindset Self-managing What you can expect from us:   In this role, you'll have the potential to transform our business and your career. You'll get the support and mentor you need to succeed. We're a meritocracy, with plenty of room for growth and development, so you know your hard work will be rewarded. We encourage you to think big and go after your goals. You'll get to be creative, work with international teams so you can build a global network and have direct control over your career and where it takes you. We are building a team that's more supportive, more inclusive and more collaborative. A team that's diverse in background, skills and experience. So if you dream big but are concerned you're not a perfect fit against the job description, we'd still encourage you to apply. You may be just the right candidate to help us create a future with more cheers. As the leading global brewer, we are committed to bringing people together for a better - and more equal - world. A more equal world starts when everyone can thrive. At AB InBev we value the diversity of cultures, perspectives, skills and experiences within our workforce, and we strongly encourage women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. #LI-ABI ZoneEUR Headquartered in Leuven, Belgium, AB InBev is the world's biggest brewer. We're based in 16 European countries, with four different business units in 12 different time zones and 28 breweries. And this scale is built on solid foundations. Our history stretches back over 600 years, right back to when French monks were brewing their first Leffe beer. Today, working with brands like Stella Artois, Corona and our American brand Budweiser, we keep dreaming big. We brew the world's most-loved beers, build iconic brands and create meaningful experiences. We are a company of owners. We believe that you get out what you put in. We strive to be the best. Pursuing our dream, committed to improving lives for more people in more communities. For this reason, we pour ourselves into our work, and keep celebrating the great times that bring us together

Source: Company website
Posted on: 12 Oct 2023
Type of job: Internship
Industry: Food / Beverage / Tobacco
Languages: English, Dutch, French
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