Requisition ID: 2xxxx9
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
(COMPANY NAME) started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
(COMPANY NAME) values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.
ABOUT (COMPANY NAME)
As market leader in enterprise application software, (COMPANY NAME) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device - (COMPANY NAME) empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition.
PURPOSE AND OBJECTIVES
Technology & Innovation (T&I) is responsible for (COMPANY NAME)'s overall platform and technology development such as (COMPANY NAME) Cloud Platform and (COMPANY NAME) HANA. In addition, T&I drives the incubation and adoption of intelligent technologies and business services like Analytics, Machine Learning or IoT across (COMPANY NAME)'s product portfolio. The T&I board area is also in charge of (COMPANY NAME)'s global innovation agenda and builds new business model- and market driven innovations to help customers realize the most business value.
Our T&I Cloud Operations team, with locations in Bangalore, Sofia, Walldorf, Berlin and Vancouver, is
in the heart of (COMPANY NAME) Cloud Platform service delivery. In close collaboration with various development teams, Cloud Engineering team drives Incident & Problem Management of productive (COMPANY NAME) Cloud Platform Services.
For our growing T&I Cloud Operations team, we are looking for DevOps Engineer for onboarding & customer communication in Walldorf. We are looking for an open-minded talent, who is interested in:
* supporting development teams according to IT Infrastructure Library (ITIL) best practices
* working with the latest Cloud technologies and architectures
* applying DevOps principles as part of your daily work
EXPECTATIONS AND TASKS
As Cloud Operations Engineer for onboarding & customer communication, you will take care that newly developed functionalities can technically get used by our customers & partners in (COMPANY NAME)'s Cloud Platform. You enable the (COMPANY NAME) Cloud Platform services for customer communication processes. Doing so, you ensure that our customers receive important maintenance or downtime information in quality and in time.
You will actively take over the fundamental content development for our cloud landscapes in (COMPANY NAME)'s cloud operation management system. Being aware of our customer expectations, you ensure the quality of the maintained data via adequate testing or other quality measures.
To be successful, you always know about the status of your backlog pipeline including due dates and adapt it continuously. You help the development teams to provide the required information by doing appropriate education, documentation and supervision.
You are interested in continuous improvement: You contribute to continuous quality reviews to increase the reliability of our landscapes as well as assessments of customer and partner feedback.
You are going to interact with our development and infrastructure teams as a trusted partner and service provider, applying DevOps principles as part of your daily work.
If you are motivated to learn, practice and devote your energy to bring T&I Cloud Operations on the next level, and bring in all your experience and knowledge, then join us and become a part of our success story!
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
* Bachelor or Master's degree in Computer Science, Business Administration, Engineering or related field.
* Familiarity with DevOps concepts, in particular for Cloud deployments
* Strong quality focus
* Strong customer focus, good communication and presentation skills.
* Fluent in English and German - written and verbal.
* Experience with content management processes
* Good documentation skills
* Familiarity with "configuration as code" concepts
* Background in IT Service Management.
* Self-driven and autonomous working style
* Experience with a cloud product either in development or operations.
* Proactive, team player and open-minded.
* Fresh ideas and innovative thinking with a "Can-do" attitude and thinking outside of the box.
* Experience with creation & implementation challenges of standardization and/or process standards
* Ability to balance multiple priorities and work under time pressure.
* Experience to work / team-up with people on different levels & roles
WHAT YOU GET FROM US
Success is what you make it. At (COMPANY NAME), we help you make it your own.
A career at (COMPANY NAME) can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.
(COMPANY NAME)'S DIVERSITY COMMITMENT
To harness the power of innovation, (COMPANY NAME) invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
(COMPANY NAME) is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Cxxxxxx.email@example.com or Cxxxxxx.firstname.lastname@example.org, APJ: Cxxxxxx.email@example.com, EMEA: Cxxxxxx@xxx.xxm).
Successful candidates might be required to undergo a background verification with an external vendor.
Job Segment: Communications, Operations Manager, Cloud, Engineer, Marketing, Operations, Technology, Engineering
|Posted on:||14 Jan 2021|