Our client, based in Athens, Greece but the it was founded in Paris, is a global leader in outstanding customer service experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection and cooperates with the largest multinational company worldwide within the it service.
The project you will be working for is the one of the fastest growing IT security in the world and it is an international group operating in almost 200 countries and territories worldwide.
* To be able to offer recommendations in Italian to common problems or frequently asked questions.
* To interact with other departments in order to resolve issues in Italian
* To provide customers the highest quality level 1 technical support in Italian
* To ensure all support calls, emails and chats are answered and resolved within the agreed SLAs and logged appropriately.
* To work effectively as part of a team, developing effective and supportive relationships with colleagues
* Graduated of High School
* Native or fluent Italian and English
* Good Knowledge of PC (hardware, software, internet)
* Windows, MS Office Suite, Skype, Windows Media Player, Windows Messenger
* Excellent communication skills
* Strong team spirit
* Passionate about customer services
* Multicultural environment
* Competitive salary (1 salary Christmas, ½ Esters, ½ summer time)
* Training paid
* Relocation package - Flights paid, Hotel accommodation for 2 weeks
* Career development opportunities
* Office location in the city centre.
Apply now! Send us your updated CV in English to email@example.com! Talk to you soon!
At (COMPANY NAME) we specialize in the large-scale recruitment of multilingual professionals for internationally based contact centres. From our Dublin base, we look after the needs of Multinational Business Process Outsourcing and Call Centre companies across Europe, Africa and Asia Pacific
Refer a Friend:
This position is not for you but you know someone who could be interested? Refer a friend and we will give you EUR150 if their application is successful!
For more information or for more employment opportunities check out our website mxxxxxxxxxxxxx.xxm or try http://wxx.xxxxxxxx.xxx/xxxxxxxxxxxxxt