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French Customer Care - vacancies in Athens

Customer Service, French, English
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Job Description:

(COMPANY NAME) is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority. 
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Responsibilities
* Manage large amounts of incoming calls
* Identify and assess customers' needs to achieve satisfaction
* Build sustainable relationships of trust through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Meet personal/customer service team targets and call handling quotas
* Keep records of customer interactions, process customer accounts and file documents
* Follow communication procedures, guidelines and policies

Requirements:
* Proven customer support experience or experience as a client service representative
* Fluency in French and English{written and Verbal}
* Good MS Office skills
* Strong phone contact handling skills and active listening
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively

Benefits
* Flight Ticket
* One week Hotel Accommodation
* Competitive remuneration package
* A challenging working environment
* Monthly performance bonus
* 3EUR ticket restaurant vouchers per working day

Why use Recruitment Agency

* You are given extra support in preparing for interviews
* You have a contact person who gives you all the details of the job
* You can ask for your application feedback anytime via email or phone
* You don't have to face the situation where company do not reply to you for days. 
* All our services to job seekers are free of charge. We also offer bonus scheme to candidates

Source: Company website
Posted on: 11 Jan 2019
Languages: French, English
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