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French | Italian Customer support role - Experience Greek Life

Customer Service, French, Italian, Greek
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Job Description:

(COMPANY NAME) is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector.
Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

Responsibilities

* Manage incoming calls, emails from clients
* Identify and assess customers' needs to achieve satisfaction
* Build sustainable relationships of trust through open and interactive communication
* Provide accurate, valid and complete information by using the right methods
* Meet customer service team targets and call handling quotas
* Keep records of customer interactions, process customer accounts
* Follow communication procedures, guidelines and policies

Requirements

* Native French and good English
* Candidate must have European nationality
* Previous customer support experience (advantage)
* Good MS Office skills
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively

Benefits

* Competitive remuneration package
* A challenging working environment
* Monthly performance bonus
* Ticket restaurant vouchers per working day
* Flight ticket (Paid and Booked by Company)
* Two weeks hotel accommodation

Why use Recruitment Agency
You are given extra support in preparing for interviews / You have a contact person who gives you all the details of the job / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates

Source: Company website
Posted on: 11 Feb 2019
Languages: French, Italian, Greek
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