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Guest Experience Analyst

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Genoa, Italy
Finance/Accounting, English
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Job Description:

Job Title
Guest Experience Analyst

Italy_Genoa - Genova, 1xxx0 IT (Primary)

Job Description

Guest Experience Analyst

Here at Costa we want you the way you are. We live in a modern and enriching environment, where all of us can feel fulfilled and free to innovate, maybe making mistakes, trying again and succeeding. Our business is powerful and keeps growing stronger thanks to our people: that's why we support their growth and their journey of continuous self-improvement.

Today we are looking for an Analyst, who will join the Guest Experience - Casino department, our corporate team that is in charge of dealing with strategic marketing and acquisition initiatives of the Casino on-board. In details:

* Support of project governance (planning, milestone identification, requirements collection and activity coordination)
* Communication with all internal stakeholders (various business departments such as Global & Strategic Marketing, Revenue Management) and GCO
* Ad hoc analysis and reporting activities on Casino department performances
* Definition of recovery plan actions regarding operative issues

Job Requirements

Required skills

· At least 1 year of experience in a complex business environment .
· Bachelor's or Master's degree in Economics, Business, Engineering, Management or similar
· Data Driven Mindset
· Good knowledge of English (at least B2 level is required), every other languages would be a plus
Location: Genoa

Bachelor's Degree

Career Level

Guest Services/Front Desk - Guest Relations

Job Type
Open Term Contract


Source: Company website
Posted on: 16 Nov 2019
Job duration: 0 months
Languages: English
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