The Client Service Analyst is responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the guidance of the Client Services Manager and/or Client Services Specialist, they provide administrative and analytical support in the daily administration and coordination of assigned clients/accounts; servicing of client enquiries, escalation of client issues, the administration of client service issues including SLA's, preparing client reporting, in some cases assisting with on-boarding activities for new and existing clients and working with Operations to ensure products/services are set up for their client base.
the candidate we are looking for has an Economic Degree and fluency in English
we offer a fixed term contract of 6 months
CCNL Credito, 3.1
Inglese: Parlato Ottimo - Scritto Ottimo - Comprensione Ottimo
DisponibilitÓ oraria: Full Time