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LYXOR - Client Relationship Manager

Company not shown
 Milan, Italy
Marketing, English, French
31
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1
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Job Description:

*Take in charge KYC process (with SG and relative Transfer Agent) and fully onboard new clients, in collaboration with sales
* Coordinate with Marketing, Legal, and Compliance departments to approve material for distribution to clients and prospects
* Participate, as sponsor or coordinator, to projects which enhance services to clients in the region
* Be involved and active contributor to marketing budget management and monitoring, organize events and marketing campaign for the region
* Handle claims raised by clients of the region, in cooperation with Head of CRM
* Act in line with compliance and regulatory rules
* Ensure clients' satisfaction as a whole

Candidate Requirements:

** Excellent executive level communication skills (oral and written) and the ability to interact well with Senior Leaders, Clients, and other related Service Providers
** Ability to communicate difficult concepts in a simplistic format
** Strong ability to multi-task large projects while maintaining consistency with regular client demands
** Strong analytical and data synthesizing capabilities and be proficient in analyzing information, developing the message and understand how to position Lyxor Investment solutions
** Project management and organization skills
** Comprehensive knowledge of Asset management products and services
** Operational efficiency and ability to think and act fast, in respect with Compliance and regulatory rules
** A good understanding of portfolio management theory
** Capacity to step back to analyse issues and situation and propose solutions
** Fluency in English essential, French is a plus

Behavioral
** Strong commitment to provide quality customer management
** Team oriented and high collaboration skills
** Very good interpersonal influencing and negotiation skills in working with groups both internally and externally
** Continuous desire to learn and be curious

Source: Company website
Posted on: 21 Feb 2020
Job duration: 0 months
Languages: English, French
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