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Account Manager - Malta

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Catania, Italy
Supply Chain/Logistics, English, Italian
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Job Description:

As an Account Manager you are responsible for hotel account management. You support Bxxxxxx.xxm BV by informing new hotels in a specific area in Malta with respect to the services offered by Bxxxxxx.xxm BV. You create quantity and quality reports on results and performance for information support to Bxxxxxx.xxm BV. You provide hotels the (initial) training on how to use Bxxxxxx.xxm's system. You will assist accommodations on the improvement of their availability and supply in order to support Bxxxxxx.xxm BV in meeting the demands of the visitors on the Bxxxxxx.xxm website.
This fulltime position will be based in the Malta office.
We are offering a fixed term contract (one year). 
* Support Bxxxxxx.xxm BV's - strategy for hotel availability and supply within Malta
* Promote the Bxxxxxx.xxm BV brand name and its online reservation services to hotels, also by visiting hotels located in specific geographic areas of the country
* Responsible for area coverage
* Inform hotels and advise on allotment, availability and supply
* Rate checks and competitor checks
* Liaison person for hotels to contact when they have questions
* Providing hotels with information and advice by mail and email, including follow-ups
* Follow up on cancellations and evaluations
* Accompany and train hotels on how to use Bxxxxxx.xxm' s extranet and rates & availability system
* Support hotels with regards to Bxxxxxx.xxm' s on-line system
* Organize and coordinate Tourist Trade Fair visits to liaise with hotels
* Check statistics in the control room and follow up
* You will also need to be versatile and adapt quickly to the latest guidelines from Bxxxxxx.xxm BV 

* 2 years of experience in a relevant account management function
* Fluent English and Italian speaker and writer
* Affinity/experience within e-travel and/or hotel/travel industry
* Pro-active, sense of responsibility, friendly and can work independently
* Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail
* Great face-to-face and telephone communication skills
* Team player, motivated and enjoys to work in e-travel and hospitality
* Positive attitude
* Hotel School or University background preferred
* Driver's license
* Availability to travel
* You already have a work permit to work in Malta 

We are a performance-based company that offers career advancement and lucrative compensation, including bonus. We also offer what is called the "Booking Deal" with competitive benefits

Source: Company website
Posted on: 13 Mar 2018
Job duration: 12 months
Languages: English, Italian
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