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Ejecutivo De Torre De Control Nso

Company not shown
Mexico City, Mexico
Supply Chain/Logistics, English

Job Description:


Field Operations and Panel Recruitment - Mexico Mexico City, Federal District

Quality Control Tower Executive- CDMX Polanco.

About This Job

This role manages a team of Auditors and Sr. Auditors to achieve better data collection and data quality. This involves exception handling, anticipation of the reasons for such exceptions, and providing real time solutions.


* Managing Field Auditors and provide basic tech support

* Interpret information from multiple sources - alerts, QMS, PSRO and correlate data from QCT to QMS reports

* Use mapping functions, review alerts, chat online, review dashboards & guide teams on the ground to improve their data collection

* Possess strong analytical skills, be responsible for providing inputs to upgrade the system & make recommendations for better quality of alerts

* Display a positive, can do attitude at all times & offer assistance to others on the team in a non-threatening, positive manner

* Share leanings with the other team members during important team meetings

* Proactively identify market / store trends

* Ensuring the number of alerts for auditors remain under the defined threshold

* Identify training needs for continuous improvement in understanding process

* Share important instructions and ensure compliance

* Identify risk business related situation and act accordingly

* Set clear team goals

* Monitor team performance remotely and report on metrics

* Recognize high performance

* Oversee day-to-day operation

* Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort

* Motivate and inspire team members

* Coach and help develop team members

* Facilitate problem solving and collaboration

* Ensure discussions and decisions lead toward objectives

* Trigger opportunity decision based on information provided

What makes you the perfect fit for us?

* Bachelor's Degree

* Effective Communication: Adopt troubleshooting approach including probing & listening; anticipating and providing solutions to auditors in field

* Influencing & persuading: Use appropriate interpersonal styles and methods to coach and guide auditors toward better quality of data capture

* Personal Effectiveness: Individual's maturity in relation to others and to work which enables effectiveness of the individual while dealing with pressures and difficulties of dynamic work environment

* Practical Intelligence: Individual's work to come to an understanding of a situation, task, problem, opportunity (Street Smart)

* Digital Acumen: Understanding of Calibration tools (Google, MS Office, Skype, Chat)

* English: Middle-advanced


We're in tune with what the world is watching, buying, and everything in between. If you can think of it, we're measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what's happening now and what's coming next for our clients. Today's data is tomorrow's marketplace revelation.

We like to be in the middle of the action. That's why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We're bringing in data 24/7 and the possibilities are endless. See what's next with us at (COMPANY NAME): cxxxxxx.xxxxxxx.xxm

Job Type: Regular

Primary Location: Mexico City,Federal District

Secondary Locations: , , ,

Travel: Yes, 20% of the Time

Source: Company website
Posted on: 13 Feb 2020
Job duration: 0 months
Languages: English
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