equensWorldline is one of the leading and most innovative payment service providers in Europe. As experts in financial processing and software licensing we provide services to fulfill all needs of the dynamic European payments market. Innovation is high on our agenda, as the payments industry is rapidly evolving. That's why we foster the development of new and innovative solutions, such as instant payments, contactless payments, mobile payment solutions and digital identity services, allowing our clients to cater for the shifting needs and increasing demands of their customers. Each year we process billions of payments, point-of-sale and ATM transactions. Obviously, all those transactions must be processed seamlessly, securely and efficiently. And that's what we do. Being a central pillar of the Worldline Group, it's our ambition to support our clients in keeping up with the rapidly shifting needs and increasing demands of their customers. A challenging job, as the European payments market - and therefore also our organization - is subject to continuous change. equensWorldline is a truly European company with office locations in multiple countries and a broad, international client base in numerous countries across Europe.
The work environment
Within an international team, the Investigator is positioned in the Issuing Processing division, department IP FRM Issuing and Acquiring Fraud OPS Belux & Nordics NL. We are responsible for Detecting and preventing the fraud on merchants in the Netherlands and support merchants, Police and Authorities.
What will be your job?
As Investigator in the acquiring domain you will take the lead in gathering data and evidence and to build the investigations report for our customers. You closely align with Police or other entities for the follow-up of the cases.
As an Investigator you act for ongoing investigations on merchants between the analysts and our customers. You will align actions and containment measures in particular cases.
You take responsibility on compliancy with payment schemes and take the lead in handling breaches and alerts reported by the schemes.
You coordinate the compliance of risk policies with our acquiring customers. This includes setting standards and maintaining procedures related to merchant onboarding process and perform quality control on the process.
What do you have to offer?
* Bachelor degree;
* Field Investigation experience for example with the police;
* Experience within Fraud investigations;
* Fully proficient in the Dutch and English language;
* Proficiency in Office tools, database search tools, and use of Internet to research information;
* Knowledge of or experience within the card payment industry or financial sector can be an asset;
* Honest and ethical with high levels of integrity and confidentiality;
* Ingenuity and persistence to obtain information not readily available with an eye for detail;
* Strong interpersonal and communication skills including the ability to interact with other teams, clients and management;
* Self-motivated with the ability to be flexible and adaptable to changing priorities;
* Strong analytical and organizational skills as well as a high degree of initiative;
* A driver's license.
What do we offer in return?
A very interesting environment with an international scope. Possibility to grow and develop yourself. A good work-life balance.
Depending on experience and education the salary will be between 54.600,- and 75.100,- gross a year based on a 36 hour workweek.
Further information and application
For further information about the position, please contact Philippe Davin, Team Manager + 3xx xxx xx xx3 or John Marijnissen, Investigator +3x xx xxx xx x8.
For information on the procedure please contact Carolien Polman, Recruiter, +3x xx xxxxxx1.
A Pre-employment screening is mandatory; an assessment is a possible part of the Recruitment process.
You need to have a valid work permit.
Why work at equensWorldline?
Our culture is informal. Within our company, teamwork and clarity are very important, as well as customer-focus and a result-oriented approach. And of course…pleasure in our work! We work closely together with our colleagues in the different countries. English is our common language. As a result you really experience that you are part of a European, international company.
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
equensWorldline does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities