Position title: Consumer Services Representative (Italian & English) - Home Fragrance
Location: Poznań, Poland
Reports to: Supervisor, Consumer Services
Contract type: Permanent, Full-time
Join our international team and you will...
* Speak and correspond with clients from the Italian- and English-speaking markets, answer their questions or propose solutions to the reported problems. Thanks to this, you can influence future decisions of our clients regarding the selection of (COMPANY NAME) products.
* Enter data on orders and products into the CRM system. Thanks to this, you will contribute to improving not only our consumer service but also our products
* You are a good listener,
* You can ask questions to get to the bottom of the matter,
* You can explain complex matters step by step in a simple and clear way,
* Empathy could be your second name,
* Friends say about you that you are reliable and punctual
* You have a positive attitude to life and a sense of humor
* You have a good command of computer and MS Office applications,
* And above all, you are fluent in Italian and English
then we are looking just for YOU!
What we can offer you!
* Working with some of the best known brands in the world like Parker, Waterman, Rotring, DYMO, Yankee Candle, Contigo, Crockpot, NUK
* Friendly atmosphere & Multicultural team. There are over 20 different nationalities in our office!
* Employment contract
* Pension plan (3,5%)
* Private health care
* Working hours - Monday to Friday, 9-17
* Modern, air-conditioned office in the city center next to Stary Browar
* Well-equipped kitchen with tasty coffee and tea or - if you like - you can eat lunch in nearby cafes
* Development - you will learn how to use global systems like SalesForce and SAP
* English and/or Polish lessons
* Company library - access to books, which allow you to broaden your professional knowledge, but not only
* Additional projects - there's no place for a routine with us. If you like to improve your competencies or develop new ones, we will make it possible for you
* During breaks, you can relax playing table football or darts and after work you may choose to use vouchers to cinema
Are you interested?
If so, please click on "Apply Now" on this site and upload your CV in English.
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If you wish to be considered also for other suitable positions with the company, please explicitly indicate so on your CV/motivation letter