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Content Moderator (m,f) Social Media German

Personalbüro U. Herrmann
Portugal  Porto, Portugal
Customer Service, German, English

Job Description:

Starts: 6 th June or 20th June  or 4 th July  or 30rd July 



Review user reports regarding video content on a streaming platform
Review sensitive content, sometimes involving graphic or disturbing subject matter
Audit and update content
Maintain broad knowledge of client products and/or services
Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

Relocation assistance for candidates coming from abroad
International community
Modern office in a city center with open spaces, easy to access with public transportation
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from your colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance and much more!
For external relocation, 4 weeks in an hotel + flight. For internal, 2 weeks in an hotel

o Working Hours: between Monday to Sunday – 07:00 AM - 10:00 PM; (07:00am – 04:00pm / 09:00am – 06:00pm / 01:00pm – 10:00pm) Rotative shifts; 2 days off
o Training: 5 weeks (9AM TO 6PM, MONDAY TO FRIDAY) - Paid
o Permanent Contract

Candidate Requirements:

C2 German level, B2 English level written and spoken
6 months of experience in relevant field is preferred
Ability to cover weekly shift rotation including occassional nights and weekends
Tolerance to sensitive content in videos
Strong computer skills
Customer service-orientation with effective, pleasant and professional communication style as well as patience
Quick learning and adaptability to new processes and concepts
Tolerance for repetitive work in a fast-paced work environment
Analytical mindset with strong attention to detail
Ability to work as a team member, as well as independently.


100% on-site (POP) and 24/7 (night shifts included)


950 base salary + 450 language adder + 167 meal allowance

Source: Company
Posted on: 29 May 2024
Industry: Human Resources / Recruitment
Job starts: As soon as possible
Languages: German (fluent), English (intermediate)
Study areas: Any
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