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Content Moderator (m,f) Social Media German

Personalbüro U. Herrmann
Portugal  Porto, Portugal
Customer Service, German, English
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Job Description:

Starts: 6 th June or 20th June  or 4 th July  or 30rd July 



Tasks:

·

Review user reports regarding video content on a streaming platform
Review sensitive content, sometimes involving graphic or disturbing subject matter
Audit and update content
Maintain broad knowledge of client products and/or services
Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.
Profile




Relocation assistance for candidates coming from abroad
International community
Modern office in a city center with open spaces, easy to access with public transportation
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from your colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance and much more!
For external relocation, 4 weeks in an hotel + flight. For internal, 2 weeks in an hotel

o Working Hours: between Monday to Sunday – 07:00 AM - 10:00 PM; (07:00am – 04:00pm / 09:00am – 06:00pm / 01:00pm – 10:00pm) Rotative shifts; 2 days off
o Training: 5 weeks (9AM TO 6PM, MONDAY TO FRIDAY) - Paid
o Permanent Contract

Candidate Requirements:

C2 German level, B2 English level written and spoken
6 months of experience in relevant field is preferred
Ability to cover weekly shift rotation including occassional nights and weekends
Tolerance to sensitive content in videos
Strong computer skills
Customer service-orientation with effective, pleasant and professional communication style as well as patience
Quick learning and adaptability to new processes and concepts
Tolerance for repetitive work in a fast-paced work environment
Analytical mindset with strong attention to detail
Ability to work as a team member, as well as independently.




Benefits

100% on-site (POP) and 24/7 (night shifts included)

German

950 base salary + 450 language adder + 167 meal allowance

Source: Company
Posted on: 29 May 2024
Industry: Human Resources / Recruitment
Job starts: As soon as possible
Languages: German (fluent), English (intermediate)
Study areas: Any
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