Site Reliability Engineer

Job Description:

Job Description

Site Reliability Engineer

Bucharest, Romania

This is Worldline.

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

The role main objective is to be responsible of the quality of service, an the speed and quality of service deployment on the infrastructure platforms. Ensures the availability of services within minimal risks, favoring automation and predictability on changes and deployments.

You will work in a DevOPS Squad to automate processes, monitor system health, and address incidents proactively while contributing to a culture of continuous improvement.

Day-to-Day Responsibilities​

Availability and Reliability:

* Monitor the performance, availability, and reliability of our systems and applications, ensuring adherence to SLAs.

* Implement and maintain monitoring and alerting systems to proactively identify issues.

Release/Deploy:

* Have a holistic end-to end view on the service: application, underlying infrastructure and other dependencies.

* Guarantee that the service you are in charge can be installed, configured, changed, and operated I compliance with regulation, security and the expected service levels.

* Improve through automation, the pipeline from development to operations (CI/CD) and all operations on the service.

* Participate and validate service designs and changes, with the mission to ensure that quality of operations will remain at the proper level.

Incident Management:

* Lead incident response efforts during outages or major incidents, coordinating with cross-functional teams to ensure timely resolution.

* Conduct post-mortem analyses to identify root causes and implement corrective actions.

* Availability for on call activities out of business hours - Stand-by

Run and Operations:

* Ensure 2nd Line of support for incidents and problem management

* Identify gather and analyze metrics and events from both infrastructure and application to provide capacity planning, performance improvements and incident analysis.

Stakeholder Management:

* Propose application related evolutions to improve service and deliver quality

* Partner with infrastructure provider as the voice of service delivery

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

* OS: Knowledge/experiences with Linux;

* DB: Knowledge/experiences with Oracle, Postgres DB

* Knowledge/experiences with Korn Shell Schripting, Python, Kubernetes

* Knowledge about ServiceNow tool for ticketing

* Knowledge and experience with monitoring tools like: Prometheus, Grafana, PagerDuty

* Experience on CI/CD, Network management (debugging network issues)

* Cloud oriented: GCP knowledge (other provider knowledge/experiences could be a plus; I.e. AWS)

* Cloud management tools: Terraform, Puppet, Gitlab

* Cloud container solutions: Docker, Nginx, HAProxy, etc..

* On call duty availability

* Fluent in English language (written/speaking)

Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

* Hybrid Working Policy

* Gift vouchers on the occasion of Christmas/Easter Holidays

* Private medical services

* 21 vacation days/year

* Referral bonuses for new hires recommended by you

* WFH & Flexible Working Hours

* Full access to the "Learning" platform

Shape the evolution.

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

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