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Technical Support with Linux

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Bucharest, Romania
IT/Technology, English
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Job Description:

The application scope revolves around Eliot application - the software tool for Trade Capture management dedicated to Equity Deals (development based in Paris & Bucharest).
The application is worldwide and the goal is to do the technical support for the GBIS Paris users on the services layer (EDS, EWS, CNS, … - Java applications deployed on Linux)

Your Role in a Nutshell:
* Act as the main contact for production
* Technical support level 1: contribute to production monitoring, incident resolution and troubleshooting
* Investigation of production incidents and escalation to development team, if necessary
* Documenting incident patterns and solutions/workarounds to solve them
* Setup the monitoring tools in coordination with the development team and others technical experts
* Develop and maintain the tools necessary to manage the production
* Continuously improve and automate the production monitoring and alerting
* Act as the contact between the GTS (infrastructure) teams and the development team
* Build and maintain the environments (production and non-production)
* Co-working with the development team in order to automate & secure the deployment to production
* Working with Continuous Delivery and Agile methodologies
* Participate to the non-business hours needs (DR, Infrastructure Week End, Production constraints)

All our positions are open to people with disabilities

Candidate Requirements:

A little about You:
* At least 2-3 years experience with supporting applications in production (ideally Java applications)
* Good understanding of Linux is appreciated
* Curiosity and patience to investigate complex production issues
* Client-driven approach & service oriented
* Good communication skills & ability to summarize key messages
* Scripting: Bash, Python (is appreciated)
* Experience with SQL is appreciated
* Experience with batch jobs is appreciated (e.g. Autosys)
* Tools : XL Deploy, Puppet, GIT, Eclipse or IntelliJ, Maven, Jira, Jenkins, Sonar, Autosys, VM, Cloud
Nice to have:
* Intermediate understanding of Java, Oracle Database 11g is appreciated
* To be able to challenge the solution provided by the development team
* Be able to challenge the technical/infrastructure patches delivered by GTS
* High autonomy and ability to work in a stressful environment, rigor, cooperation and team spirit

Source: Company website
Posted on: 16 Sep 2019
Job duration: 0 months
Languages: English
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