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Social Media Engagement Specialist

Marketing, English, Russian
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Job Description:

Are you ready to join a multinational company and a dynamic team for great achievements? Do you like unique challenges and experiences? Do you want to use professional competencies and skills? We offer an attractive and dynamic international working environment with constant opportunities for development, reflecting our conviction that people are our most important asset.

Nestlé Business Services is announcing an opening for Social Media Engagement Specialist, Social Media Listening team in Lviv.

Main Responsibilities:

*Manage brand/corporate assets on Facebook and Twitter: engage with consumers, respond to questions, complains inquiries and praises;
*Cooperate closely with brand/corporate communications team, with agencies that create content for the page;
*Build the knowledge base of FAQs and answers according to the brand essence and tone of voice.

Main requirements:

*University degree (preferably in communication or philology field);
*Knowledge and strong interest in social media environment (Facebook, Twitter, etc.);
*Working with high-volume, multi-platform, complex tasks;
*Good communication skills, listening and analytical skills (oral and written).
*Result focus and action-orientation;
*Proficiency in English (Intermediate: spoken and written) and Russian (Advanced: spoken and written).

We consider candidates with special needs (disability)

Source: Company website
Posted on: 07 Dec 2017
Languages: English, Russian
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