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MWH Assistant Food & Beverage Outlet Manager

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London, United Kingdom
Customer Service, English, Spanish
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Job Description:

Assistant Food & Beverage Outlet Manager- The Level Lounge

Melia White House Hotel

Location: London, NW1

Whatever story you choose, you are the star

At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.

At Meliá Hotels & Resorts we put our soul and our passion into everything we do so that our guests can live a unique experience, full of the warmth and the hospitality that are so typical of our Spanish origin. If you have an eye for detail and wish to improve yourself every day in an environment which stands out for its personalized customer service, if you enjoy working for a stylish urban or leisure hotel brand, if you want to be part of a team of people who are passionate about what they do… Then you belong at Meliá

About you:

You will be responsible for assisting and running the day to day operations to deliver an excellent guest experience. As an Assistant Outlet Manager you will also be required to manage, train and develop team members, optimise sales and control costs.

Specifically you will be responsible for performing the following tasks to the highest standards:

* Assisting in the running of The Level Lounge on a day to day basis, as well as supporting the operation in other areas.

* Maintain high levels of customer service.

* Ensure we adhere to our brand standards.

* Recruit, manage, train and develop your food and beverage team.

* Manage guest queries in a timely and efficient manner.

* Work within the budgeting guidelines with relation to food and liquor costs and payroll.

* Set departmental targets and objectives, work schedules, budgets, policies and procedures.

* Develop menus with other members of the Food & Beverage management team.

* Carry out annual and mid year appraisals with managers and team members

* Evaluate guest satisfaction levels with a focus on continuous improvement.

* Comply with hotel security, fire regulations and all Health & Safety legislation.

We are looking for someone with a charismatic and energetic personality, someone with plenty of drive who can truly make this role their own, who ideally is currently sitting in a senior supervisor or assistant manager role to take on this daily operation.

Benefits:

Recognition schemes, pension, "refer a friend" bonuses.

28 days' holiday including 8 public holidays.

Meals on duty, dry-cleaning, season ticket loans.

Healthcare, Perkbox discounts.

Development including cross-training, development programmes and language classes.

Social events and paid volunteering.

Discounts for you, friends and family to stay at Meliá worldwide

Competitive salary

What will it be like to work for Meliá Hotels International?

Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different.

At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we'll turn the future into an amazing story.

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Source: Company website
Posted on: 26 Jan 2020
Job duration: 0 months
Languages: English, Spanish
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