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Nordics Customer Service Executive
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United Kingdom
Customer Service, English, Danish, Swedish
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Job Description:

Nordics Customer Service Executive (SMJM/3xxxx4)

(COMPANY NAME) are working with one of the leading sporting goods companies who supply products to global superstars of the game. This particular company are front-runners in innovative design and are a household name all over the sporting world.

The primary responsibility is to handle multi-channel customer enquiries and to provide full support to the sales team. You will take full ownership of the customer journey and offer high level expertise to ensure optimum customer satisfaction.

Other responsibilities include:
- Maintaining and updating accurate records of correspondence
- Actively working towards inter-divisional company goals
- Provide support to area sales managers and maximising up-selling opportunities
- Performing ad-hoc duties as per business requirements

As well as fluent to native level in either Danish, Swedish, Finnish or Norwegian with previous customer service experience, you will also be passionate about delivering the highest level of customer support over the phone and by email. You will be a team player who can build successful working relationships with partners and other internal departments such as logistics and credit control.

If you feel that you are suitable for the role and are available for an interview please send your CV in WORD FORMAT quoting the reference SJMJM3xxxx7 to j.xxxxxxx@xxxxxxxxxx.xxm

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at wxx.xxxxxxxxxx.xxm

Source: Company website
Posted on: 12 Aug 2017
Languages: English, Danish, Swedish
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